Software Quality Engineer

About SimpliSafe

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here.

We’re embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday and Wednesday, to work together in person, and teams can choose where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.

Why are we hiring?

Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.

Role

We are transforming our quality strategy from a reactive, end-of-line approach to a quality-first approach - this role is critical in helping drive our Agile Engineering teams to incorporate quality discipline in all phases of the SDLC.

Responsibilities

• Be the quality champion and help teams adopt all proper testing work streams in the earliest stages of development
• Coach and influence development teams on how to test and what to test in areas such as functional and non-functional testing requirements, strategy, planning and best practices during kickoff and grooming rituals
• Develop automated UI tests
• Author test plans for E2E User Acceptance, Regression and New Feature Testing
• Analyze Product designs for acceptance criteria, regression risk, and integration issues
• Understand how each component & service affects customer experience
• Manage web & mobile app builds and development environments
• Triage issues through reproduction, capturing recordings, analyzing logs and thorough reporting
• Root cause analysis after production escapes & continuously improves testing approach
• Establish subject matter expertise within a respective product domain

Required Experience

• 5+ years of experience in testing mobile apps, web apps, API & IoT hardware
• 2+ years of experience working with UI Test Automation frameworks such as Appium, Selenium, Cypress, Playwright or any comparable platform in any commonly used coding language
• Worked within a Shift Left Testing environment
• Experience working within development IDE such as xCode and Android Studio mobile
• Familiarity with coding languages such as Javascript, TyeScript, Java, C#, Python
• Fluency in Agile development ceremonies
• Familiarity with Atlassian project development software
• Experience in source control such as Git/GitHub
• Test Case Management tools like Zephyr or TestRail

Preferred experience

• Automated API/Integration Testing
• Contract Testing
• Familiarity with Wifi-connected Cameras
• Familiarity with Home Security Products

What Values You’ll Share

• Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
• Aim High - Always challenging ourselves and others to raise the bar.
• No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style.
• One Team - Taking a highly collaborative approach to achieving success.
• Lift As We Climb - Investing in developing others and helping others around us succeed.
• Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.

We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact [email protected].