Partner Operations Analyst

Job Title: Partner Operations Analyst

(Remote Opportunity)

Company Overview: Gratia is a tech-enabled platform providing on-demand, pre-vetted analysts to clients and offering apprenticeship as a service to analysts. Gratia offers a unique analysts-as-a-service platform that finds high-potential candidates, assesses their skills, and matches them with roles, while continuously upskilling them on the job. Gratia also provides apprenticeship opportunities that unlock grants and tax credits across the US and other countries, ensuring the delivery of high-quality work.

Introduction: The Partner Operations Analyst is pivotal in ensuring the success of the sales organization by analyzing data, managing tools, and implementing best practices. Your work will directly impact revenue growth, operational efficiency, and strategic decision-making. If you are detail-oriented, proactive, and driven by results, this role offers a rewarding opportunity to make a meaningful impact.

Responsibilities:

Deal Evaluation & Process

• Review and process sales proposals and quotes according to company policies.
• Collaborate with the sales team to address any discrepancies in deal submissions.

Sales Performance Analysis

• Analyze sales performance data to uncover trends, growth opportunities, and areas for improvement.
• Monitor and report on key KPIs, including revenue growth, win rates, and quota attainment.
• Deliver actionable recommendations based on data-driven insights.

Forecasting & Pipeline Management

• Support accurate forecasting by analyzing historical data, pipeline trends, and market conditions.
• Collaborate with sales leaders to refine forecast models and methodologies.
• Identify risks and opportunities within the sales pipeline and provide timely updates to stakeholders.

Process Improvement

• Identify inefficiencies in sales workflows and recommend solutions to enhance productivity.
• Develop and document best practices to standardize operational processes.
• Partner with cross-functional teams to implement and refine process changes.

CRM and Tool Management

• Maintain and audit CRM systems to ensure data accuracy and integrity.
• Resolve CRM-related issues and provide support for team members to maximize tool utilization.

Territory and Quota Management

• Assist in territory planning and quota setting based on market potential and team goals.
• Track and report individual and team performance against established targets.
• Recommend adjustments to territories or quotas to optimize resources and achieve objectives.

Customer & Market Insights

• Conduct research on market trends, customer behavior, and competitive dynamics.
• Share insights with sales and marketing teams to inform strategies and improve targeting efforts.

Conclusion: As a Partner Operations Analyst, you will be at the forefront of driving sales team efficiency and success. Your ability to analyze data, refine workflows, and deliver actionable insights will be instrumental in achieving organizational goals. Join our team to make a lasting impact on the sales operations landscape and support our journey toward continued growth and excellence.

Compensation and Employment Details:

• Salary: $30 per hour initially, to be reviewed after 13 weeks
• It is essential candidates are able to start in December
• Initially the role is for a 13 week period with the possibility to extend

We are excited about the possibility of you joining us in this venture and look forward to seeing the profound impact you will have on our organization.