Director of Operations - Remote

About Woolf

Our mission is to increase access to world-class higher education and ensure that it is globally recognized and transferable.

We're building a category-defining company, increasing the speed of innovation in higher education and increasing access to high-quality education.

This is an exciting time to join Woolf and help build a university for a borderless future. Woolf is a globally distributed company backed by world-class investors, and our roles are remote/WFH.

Learn more here, including CEO welcome.

The Role

We are seeking a senior operator to be the Director of Operations (title flexible) and drive operational effectiveness and Woolf’s next phase of growth. This position reports directly to the CEO.

1. You have a finance background (CFA, CPA)

2. You have an operational focus and a record of effective, organized project delivery

3. You're able to work in a tech start up, balancing focus, follow-through, and reprioritizations

4. You're high energy, high throughput, high IQ, and highly organized with a thorough attention to detail. You prefer simplicity over complexity where ever possible, but you see the details.

5. You're able to move up and down the ladder from strategic planning, to project managment, to detailed IC work in order to support team members or fill in gaps.

6. This role is planned to start in the CEO Office and may be split out into a new business division after ~1 year.

Key Responsibilities

• Work closely with the CEO to run or support functions currently handled by the CEO Office (Finance, HR, Key Business Initiatives, Legal, Brand, ELT)
• You will work directly with the ELT and cross-functionally with other relevant stakeholders to build out an efficient and effective operations department that can ensure the success of our fast-growing business.
• Operationally focused. You will drive outcomes across various emerging special projects while we prepare for the A round. You'll help other teams to be more effective by supporting good processes on projects and prioritization.
• Financial Acumen. You will gain a deep understanding of the business and oversee the monthly revenue operations (AR/AP) and financial close process. You will help ensure that the company makes strategic, data-driven decisions. You will support the transition of the business from rev share to pure SaaS.
• HR Business Operations. You will own state-level compliance, payroll, and HR compliance – all in Rippling. You can hire a consultant for SHRM compliance stuff.
• Audit and support the design of key business processes and workflows – the external customer journey and the internal teams's processes.

Requirements

• CFA, CPA, or similar finance background
• Experience working in an early-stage startup, focussed on operations
• 8+ years of strategy/operations experience, preferably in high-growth tech companies
• 5+ years managing global teams
• Experience with project management driving prioritization based on business needs
• Experience in data analysis and interpretation
• Excellent attention to detail
• Enthusiasm and a positive attitude – you'll be a culture bearer for the company
• High-energy, competitive, and hardworking
• Strong written and verbal communication skills
• Proven ability to meet tight deadlines and deliverables
• Ability to learn and adapt quickly in an ambiguous environment

Benefits

• Meaningful equity
• MacBook and WFH stipend
• 401(k) with company match
• Medical, dental, and vision coverage
• Flexible PTO and working hours
• Smart, talented team