Driver License Examiner

How to Apply
You MUST apply at https://tinyurl.com/t6uw7xnx by Nov 20.

NCDOT is a Great Place to Work.
Don't take our word for it. Read what our people are saying at https://bit.ly/NCDOTGreatPlaceToWork. We are the highest rated state agency for employee satisfaction on Glassdoor with 300+ reviews.

Salary: $31,200 - $50,298

The Challenge
Be a part of the State you love! Join the Sylva Driver License Office team and make a difference.

In this role, you will:
⦁ Be the face of DMV and help us reduce our wait times while improving customer service in a high volume environment.
⦁ Administer driving eligibility tests.
⦁ Evaluate customers applying for classified Driver Licenses, Commercial Driver Licenses, Learner's permits, and ID cards.
⦁ Confirm customer's knowledge of NC Motor Vehicle laws, identification of road signs, checking vision and observe/evaluate driving skills by riding with customers in their personal vehicle on a road test in all types of weather.
⦁ Serve as a public advisor identifying possible health concerns with drivers.
⦁ Advise customers of other available service programs.
⦁ Help us reduce wait times and deliver excellent customer service.
⦁ Ensure customer and court-ordered data is entered accurately into our reporting system.

What You Bring
⦁ Experience explaining policy, procedures, and/or laws to customers or the public.
⦁ Excellent customer service skills with diverse customers.
⦁ Friendly, enthusiastic, and enjoy serving customers.
⦁ Computer skills using Microsoft Office.
⦁ Skills to enter data into our online databases and be a quick learner of our systems.
⦁ Good decision making skills to evaluate information, research, report and make determinations for action.
⦁ A collaborative team player skilled at working out solutions.
⦁ Good typing skills and experience writing communications.
⦁ A Driver's License with no more than 5 active points and no suspensions/revocations within last 10 years in any state.
⦁ Experience with cash collection and disbursement is helpful.
⦁ Flexibility to travel during the day and overnight on short notice.
⦁ Ability to attend, complete, and pass a certification training requiring overnight stay Monday-Friday for 4 - 7 weeks.

Notes
⦁ We will conduct a background check with an associated fee.
⦁ A typing test may be administered at your interview.

Education & Experience
⦁ High School/GED diploma, and
⦁ 2+ years of clerical, administrative, or paraprofessional experience solving customer issues involving interviewing and explaining detailed information; or
⦁ An equivalent combination of training and experience.

Questions?
Call me: Sharon Ashe at 919-615-7231.

Connect me to NCDOT Careers: https://www.linkedin.com/in/ncdot-careers

Show me more NCDMV jobs: https://bit.ly/mydmvjobs

Curious? https://bit.ly/JoinNCDOT