Senior Content Designer II

This role is only available in the Eastern Time Zone.

NOTE: Content designers at HubSpot focus on user experience (UX) and product. They don’t work on content marketing, blogging, social media, long-form writing, or documentation.

About You

You might call yourself a UX writer, content strategist, information architect, or other titles. Regardless, you’re welcome here! We know you’re looking for an environment, team, and role where you’ll thrive and do the best work of your career.

That’s why, as a Senior II Content Designer at HubSpot:

• You’ll do content design at scale with a focus on building product, clarifying our systems, and enabling people and teams to raise the quality bar
• You’ll help us evolve the setup, strategy, and priorities for a recently centralized content design team. We’re still a work in progress and are far from done. So you’ll have autonomy to define new ways of working and put them into practice.
• You’ll never have to guess about how to get promoted. We’ll support you with clear expectations, career paths, and constructive feedback that strengthens you.
• You’ll be able to work where and how you work best: at home, the office, or any mix of both.
• You’ll add your knowledge, experience, and culture to a centralized team of world-class content designers and grow better together. We’re excited to learn from you!

Note: our Senior II level at HubSpot is equivalent to a Staff level at other companies.

About Content Design at HubSpot

As a UX content designer at HubSpot, you’ll drive meaningful product work at scale that helps our customers around the world to grow better. This doesn’t mean being stretched across dozens of teams — it’s means that we choose just the most strategic opportunities across the company where you can drive clear, cohesive, consistent, and connected experiences for our customers. (alliteration is fun!)

You’ll partner with product teams and leaders to identify hard problems and own the solutions to them. You’ll work closely with product managers, product designers, UX researchers, engineers, and other cross-functional partners. You’ll also partner with other content designers and be part of a close-knit team that cares about and deeply supports each other. Together, you’ll make a meaningful difference to our customers by making our products and customer experiences easier to understand, use, and enjoy.

Our content designers care about creating great customer experiences while also generating impact for our business. We’re looking for people who are creative and persistent about achieving both without sacrificing one for the other.

Here’s what success in your role looks like:

• Design, deliver, and iterate on end-to-end product experiences that help our customers and our business to grow better
• Drive content design for HubSpot’s strategic priorities by identifying problems, owning their solutions, and increasing quality and consistency of our UX
• Contribute to product strategy, vision, and roadmaps to solve for our customers
• Manage relationships with cross-functional partners to build trust and increase the value of content design
• Effectively communicate and share your work in progress with a variety of colleagues and leaders
• Contributing to HubSpot’s Trellis design system, Writer, and our other content design systems and tools
• Share your knowledge with other content designers and enable your product partners to hit a high quality bar for their product content
• Advocate for content design that’s iterative, research-based, data-informed, and focused on our customers’ needs

You’ll love this role if you…

• Put users and customers at the center of everything you do
• Understand how your projects align with and advance a company-wide strategy
• Enjoy solving complex problems with clear and simple content design solutions
• Are comfortable with ambiguity and can break it down as part of a team
• Can take ownership of content design at scale across products to drive meaningful results for our customers
• Thrive when collaborating on strategy and vision with partners, leaders, and teams
• Can balance scope, speed, and quality to reach outcomes
• Share our HEART values and practice a growth mindset

About UX at HubSpot

Our UX team is a passionate, diverse, and global group of ~300 content designers, product designers, researchers, and design ops folks who build consumer-grade experiences while solving enterprise-level problems. We’re set up to work as equal partners to our peers in product management and engineering. We design and deliver a crafted experience to our customers by setting a high bar on ease of use. We’re investing deeply in building whole and healthy UX teams across all of our disciplines so we can better solve problems for our customers.

We involve our customers in every step of our development process. We strive to deliver a B2B product that’s just as easy to use as the best B2C products on the market. That’s because we know that when our customers grow, we grow, too.

Want to know more about content design at HubSpot?

• What we look for in content design portfolios and work samples
• How to get language insights from user-generated content
• Inclusivity is a design principle
• A human approach to product content

One more thing you should know…

There’s research showing how marginalized groups of people may not apply for jobs unless they meet 100% (or more!) of the qualifications. We also know that many content designers come from backgrounds with different experiences that might not seem “standard” — and that’s okay! We really value people who bring unique perspectives and add new knowledge and culture to our team.

If you experience impostor syndrome or have a confidence gap, then you might not feel like you “check all the boxes” as you read this job post, and we get that. Sometimes we feel this way, too! But we hope you’ll apply anyway because we’ll take great care in working with you. 🧡

Cash compensation range: 161500-258400 USD Annually

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.

The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.

We know that benefits are also an important piece of your total compensation package. To learn more about what’s included in total compensation, check out some of the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices isn’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

We know the confidence gap* and* imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

**If you need accommodations or assistance due to a disability, please reach out to us using this form.* This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.*

*At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee, or work from the Office, we want you to start your journey here by building strong connections with your team and peers. *

If you are joining our Engineering team in a full-time role, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as HubSpot’s annual PEER week, your Product Group Summit, and other in-person gatherings to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements.

**Germany Applicants:* (m/f/d) - link to HubSpot's Career Diversity page here.*

**India* Applicants: link to HubSpot India's equal opportunity policy here.*

About HubSpot

HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.

Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees across the globe work remotely and in HubSpot offices. Visit our careers website to learn more about the culture and opportunities at HubSpot.

By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. HubSpot's *Privacy Notice** explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot’s use of your personal information.*