Program Manager (Health)

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

The Program Manager is responsible for building, coaching, and leading teams to ensure successful delivery of projects by monitoring and managing against process across the brand portfolio. VML Health needs individuals who are proactive problem solvers that can manage team dynamics, manage project financial performance, clearly communicate status, and drive project deliverables to meet deadlines. 

What you’ll do:

• Manage a program of projects for our health clients, including defining project dependencies and prioritization of workload 
• Continuously monitor project health via resourcing, profitability and burn rates 
• Work closely with Client Engagement and Delivery teams to architect solutions that best meet client requirements 
• Become an expert in our health clients’ medical/legal/regulatory review processes 
• Create/draft scopes of work and change orders 
• Own resourcing for each project by working closely with discipline leads and resourcing management to determine assignments 
• Support creation of RFP responses with other teams within VMLY&R Health and new business engagement 
• Manage internal teams and client relationships in alignment with Client Engagement team 
• Maintain direct client relationships with Product Owners and client management leadership 
• Responsible for interviewing and making recommendations to hire at the Project Manager and Senior Project Manager levels 
• Serve as a key point of contact and liaison for cross-divisional teams, agency peers and management 

What you’ll need:

• 6+ years of project management experience including working at a marketing agency and experience working with pharmaceutical brands 
• Ability to provide proactive and assertive leadership in problem-solving, managing financial success of projects, maintaining timelines, and reducing inefficiencies 
• Strong interpersonal skills and able to resolve conflict with productive outcomes 
• Ability to effectively work across departments with diplomacy and a firm understanding of other’s roles and perspectives 
• Ability to manage multiple work-streams effectively and efficiently 
• Extensive team management skills for teams of 5+ 
• Ability to view problems in context at the system level and align solutions with the strategic direction of our clients and company 
• Proactive, adaptable, and flexible 
• Life-long learner, demonstrated commitment to continuous improvement 
• Strong attention to detail 
• Demonstrable ability to operate under tight deadline with complex business/technical solutions 
• Ability to manage workload with minimal supervision 
• Excellent written and verbal communication skills 
• Bachelor’s degree in business administration, marketing, or equivalent experience preferred 
• PMP Certification preferred 

What we offer:

• Passionate, driven people | We champion a culture of people that do extraordinary work.
• Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
• Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
• Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally.

#vmlhealthcareers

VML is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or other protected group status. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.

The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click WPP Benefits for more details.

_$60,000—$140,000 USD

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction.

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.

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