User Engagement Program Manager

Quick overview

Shape the future of e-commerce by designing and scaling high-impact user engagement programs at SimplyCodes. Create innovative systems that transform active users into valuable partners while driving measurable engagement metrics. Ideal for program managers who excel at building structured initiatives that dramatically increase user participation and create measurable business impact.

The challenge

We're scaling SimplyCodes to become the definitive platform for online savings. We need an exceptional program manager to solve complex challenges in:

• Rapidly scaling our engagement programs to reach and retain thousands of active users
• Designing and implementing rewards systems that drive consistent participation
• Building feedback loops that increase user engagement and product adoption
• Creating compelling experiences that turn casual users into power users
• Measuring and optimizing user engagement across all programs

About Demand.io

Demand.io is revolutionizing e-commerce through AI-driven platforms powered by ShopGraph, our proprietary knowledge graph. Founded in 2009, we're profitable and growing rapidly with:

• SimplyCodes: AI and community-powered savings platform covering 400,000+ stores
• Product.ai: AI shopping assistant redefining online purchasing
• $1B+ annual e-commerce transaction volume

The opportunity

You'll lead the design and execution of SimplyCodes' user engagement initiatives. In this high-impact role, you'll:

• Rapidly build and scale our Insiders program into a robust user partnership engine
• Design and operate systematic user feedback loops
• Drive engagement through innovative rewards and recognition
• Partner with product and research teams to improve user experience
• Create measurable business impact through user programs

You'll report directly to our VP of Product Marketing and work closely with our product and research teams to shape the future of online savings.

What you'll do

First 30 days:

• Analyze current user engagement metrics and patterns
• Map user engagement journeys and opportunities
• Begin developing enhanced engagement strategy
• Build relationships with key stakeholders

First 60 days:

• Launch enhanced engagement program structure
• Implement engagement monitoring and feedback processes
• Complete first diary study focused on user motivation
• Create engagement health dashboard
• Begin testing participation initiatives

First 6 months:

• Scale active user programs to 2000+ engaged participants
• Launch tiered engagement programs (Ambassador, PEP)
• Create self-sustaining engagement ecosystem
• Demonstrate significant impact on core engagement metrics
• Build case for program expansion

About you

Must-haves:

• 5+ years experience managing structured engagement or participation programs
• Track record of dramatically increasing user engagement metrics
• Strong program management and operational skills
• Experience designing and scaling rewards/recognition systems
• Data-driven approach to measuring engagement success
• Excellence in cross-functional collaboration
• Bachelor's degree in relevant field

Nice-to-haves:

• Experience with gamification and engagement mechanics
• Background in product marketing or community programs
• User research experience
• Familiarity with consumer products
• Understanding of online shopping / e-commerce

Our technical environment

Tools you'll use:

• User analytics platforms for engagement tracking
• Engagement measurement and reporting tools
• Program coordination systems
• Communication platforms for user engagement
• Data visualization tools for engagement metrics

Development practices:

• Data-driven decision making
• Agile program management
• Continuous experimentation
• Regular stakeholder feedback
• Iterative improvement

Growth opportunity

As a key leader at Demand.io, you'll have:

• Opportunity to shape a new field of user engagement
• Clear path to building and leading a team
• Access to cutting-edge AI and research tools
• Partnership with senior leadership on strategic initiatives
• Chance to impact millions of users' shopping experiences

Our engineering culture

• We're deep generalists who love solving hard problems
• We have a strong bias towards action and shipping
• We minimize process and maximize impact
• We collaborate closely across teams
• We work primarily from our Santa Monica office
• We invest heavily in learning and growth

Compensation & growth opportunity

We align individual success with company performance:

• Competitive base salary: $130,000 - $180,000 DOE
• Equity: 0.1% - 0.25% initial grant
• Partners Program: Our unique profit-sharing system

The Partners Program provides substantial monthly cash bonuses tied to company performance. Top performers often earn multiples of their base salary through this program.

Benefits for high performers

• Partners Program with uncapped earning potential
• Clear path to team leadership
• Learning stipend for conferences and courses
• Access to cutting-edge research tools
• 100% coverage of health benefits for you and dependents
• Unlimited PTO
• Generous parental leave
• 401(k) program
• Catered lunches in our Santa Monica office
• Relocation assistance available

Ready to shape the future of e-commerce?

If you're excited about building innovative user engagement programs that impact millions of shoppers, we want to hear from you.

Learn more about our products, our mission, and our culture.