Process Excellence Manager

Location: [Specify Location, e.g., Delhi, India]

Reports to: Chief Operating Officer (COO)

About Coxwell:
Coxwell is a growing company specializing in manufacturing and real estate. Our mission is to make everyday public spaces more livable through innovative solutions. We are currently expanding our operations and looking to improve the efficiency, quality, and scalability of our processes to support our growth. As part of this journey, we are seeking a Process Excellence Manager to lead process improvement initiatives across our manufacturing and real estate verticals.

Job Summary:

The Process Excellence Manager will drive operational efficiency, cost savings, and quality improvements by analyzing, designing, and implementing process optimization strategies. This role will focus on building a culture of continuous improvement, establishing standard operating procedures (SOPs), and ensuring processes are scalable to support Coxwell’s growth. The successful candidate will collaborate closely with cross-functional teams, including manufacturing, supply chain, finance, and sales, to align and streamline processes. A key focus of this role is developing and implementing automation workflows based on SOPs to optimize resource allocation and improve operational speed.

Key Responsibilities:

• Process Analysis and Improvement: Analyze existing processes across departments, identify bottlenecks and inefficiencies, and develop improvement plans.
• Continuous Improvement Initiatives: Lead Lean Six Sigma and other continuous improvement initiatives to optimize operational efficiency, reduce waste, and improve quality.
• Standard Operating Procedures (SOPs) and Automation Workflows: Develop, document, and implement SOPs for key processes, then design and deploy automation workflows to ensure consistency, compliance, and scalability.
• Performance Metrics and KPIs: Establish and track key performance indicators (KPIs) to measure process effectiveness and identify opportunities for improvement.
• Cross-Functional Collaboration: Work closely with teams in manufacturing, supply chain, real estate, finance, and sales to align process improvement initiatives with organizational goals.
• Change Management: Drive change initiatives across the organization, ensuring teams are aligned and well-supported through training and communication.
• Project Management: Lead and manage process improvement projects from initiation to completion, ensuring they are delivered on time and within budget.
• Reporting and Documentation: Maintain records of all process changes, improvements, and performance metrics, and report progress to senior management regularly.

Qualifications:

• Education: Bachelor’s degree in Engineering, Business, Operations Management, or a related field. MBA or Master’s in Operations Management is a plus.
• Certifications: Lean Six Sigma Green Belt or Black Belt certification is highly desirable. Project Management Professional (PMP) certification is a plus.
• Experience:
  • 5-10 years of experience in operations, process improvement, or continuous improvement, preferably in manufacturing, supply chain, or production environments.
  • Proven track record of implementing Lean, Six Sigma, or other process optimization methodologies.
  • Demonstrated experience in creating automation workflows based on SOPs, optimizing efficiency and standardizing processes.
  • Experience in developing and implementing SOPs, performance metrics, and continuous improvement programs.
• Skills:
  • Strong analytical skills with experience in data-driven decision-making.
  • Excellent communication skills, with the ability to influence and collaborate with cross-functional teams.
  • Proficiency in process mapping, process improvement tools (e.g., Visio, Minitab), and automation platforms (e.g., Power Automate, UiPath, or similar).
  • Project management skills, including the ability to manage multiple initiatives simultaneously.
  • Strong leadership and change management skills.

Preferred Qualities:

• Problem Solver: Ability to identify root causes of problems and implement effective solutions.
• Proactive Leader: Takes initiative to identify opportunities for improvement and leads projects to completion.
• Innovative Thinker: Comfortable with challenging the status quo and exploring new ideas to improve processes.
• Team Player: Works collaboratively with others, building trust and fostering a positive working environment.

Benefits:

• Competitive salary and performance-based bonuses.
• Health and wellness benefits.
• Opportunities for professional growth and development.
• Being part of a growing, dynamic company with a strong mission.

How to Apply:

If you’re passionate about driving efficiency, quality, and innovation, and have proven experience in process automation, we’d love to hear from you! Please send your resume and cover letter to [email protected] with the subject line "Process Excellence Manager Application - [Your Name]."