Director of Engineering, Managed Gateways

About The RoleKong’s API Management suite, Konnect, offers customers the ability to create managed API gateways in any cloud across the world. We offer two flavors of managed gateways Dedicated Cloud Gateways and Serverless Gateways. This role is an engineering leadership role of the Managed Gateways org.

Dedicated Cloud Gateways provide organizations with a fully managed, private, and isolated gateway environment that eliminates the complexity of managing infrastructure while ensuring security and compliance. Designed for high performance and scalability, these gateways allow businesses to control traffic flow across their services without sharing resources with other customers. By offering dedicated gateways in the cloud, Kong empowers organizations to maintain the highest levels of reliability and performance while reducing operational overhead. See more at https://konghq.com/blog/product-releases/dedicated-cloud-gateways.

Serverless Gateways offer a fully managed, elastic API gateway solution that meets traffic demands without the need for provisioning or managing any underlying infrastructure. Built to simplify operations and reduce costs, these gateways empower organizations to deploy APIs seamlessly in serverless environments, ensuring efficient resource utilization. https://konghq.com/blog/product-releases/serverless-gateways.

This role is an engineering leadership role of the Managed Gateways org that is responsible for both Dedicated Cloud Gateways and Serverless Gateways.

This opportunity requires you to work from our office in Bangalore, India in a hybrid manner with three days in the office and Two days working from home. As a leader, we expect you to efficiently maximize your time with the team and deliver outcomes.

#LI-KK1

What You'll Do:

• Build and lead high-performing engineering teams
• Attract, retain, and retain grow engineering talent across Kong
• Own the technical success of the managed gateways platform, ensuring it delivers the highest quality and reliability in the market
• Architect and operate software at four-nines or higher reliability (99.99% SLA)
• Be intimately involved in setting the technical direction for managed gateways
• Produce the highest quality offering of managed gateways in the market.
• Collaborate with product leadership to define and refine the strategy, roadmap, and objectives for managed gateways, aligning engineering efforts with business goals.
• Manage execution of multiple work streams in an agile fashion
• Interface with the field and customers to learn about use cases and challenges and use that knowledge to drive innovation
• Oversee multiple agile workstreams simultaneously to ensure the timely execution of projects and initiatives.
• Interface directly with customers and field teams to understand use cases, pain points, and opportunities for innovation; incorporate this feedback into product improvements.
• Own key objectives that directly impact business outcomes, contributing to enhanced revenue growth for Kong.

What You'll Bring:

• Bachelors or Masters degree in Computer Science
• 8+ years of experience in engineering management
• 4+ years of experience being a manager of managers
• 5+ years of SaaS experience in developing and operating software that operates at 99.99% reliability or higher
• Track record of bringing new SaaS offerings to the market
• Expert understanding of infrastructure software or platforms
• Experience designing, prototyping, building, and debugging microservices architectures and distributed systems.
• Experience in monitoring and observability of code for high availability, resilience, and performance
• Experience developing and supporting a large-scale SaaS platform with working knowledge of containerization and Kubernetes (k8s)
• Experience with public cloud providers like AWS, GCP, or Azure
• Excellent verbal and written communication skills

Bonus Points:

• Experience with Datadog/OpenTelemetry.
• Experience with working or developing L4/L7 proxies such as Nginx, HA-proxy, Envoy, or others.
• Contributions at technical conferences or meetups as a speaker.