Process Specialist

Datavant is a data platform company for healthcare whose products and solutions enable organizations to move and connect data securely. Datavant has a network of networks consisting of thousands of organizations, more than 70,000 hospitals and clinics, 70% of the 100 largest health systems, and an ecosystem of 500+ real-world data partners.

By joining Datavant today, you’re stepping onto a highly collaborative, remote-first team that is passionate about creating transformative change in healthcare. We invest in our people and believe in hiring for high-potential and humble individuals who can rapidly grow their responsibilities as the company scales. Datavant is a distributed, remote-first team, and we empower Datavanters to shape their working environment in a way that suits their needs.

As a part of the Datavant CI/CX Team in Payer Operations, you will work directly with field operations teams across the organization to identify business opportunities, measure the results of change, and provide visibility and support to strategic initiatives. You will be working closely with your team members to ensure that all project requirements, deadlines, and schedules are on track. You will also work directly with operational leaders to understand the strategic direction of the operation and how analytics will support operational improvements.

You will:

• Partner with COO & Retrieval Leaders to determine business needs and translate them into process requirements and controls, process flows, quality standards and design documentation
• Make measurable improvements to cost structure, client success, and quality as measured by Cost per Chart, Yield, Charts per Hour.
• Be an outstanding partner to our Product, Engineering and Retrieval Teams to ensure close collaboration.
• Develop data management systems to provide feedback, metrics, and visibility
• Achieve operational objectives by contributing information and recommendations to strategic plans and reviews
• Coordinate with team members to make sure that all parties are on track with project requirements, deadlines, and schedules.
• Meeting with members of the Operations Team to identify and resolve issues
• Work multiple projects simultaneously while preparing and completing action plans
• Manage risk tracking process and scope of initiatives to ensure desired change is enacted
• Foster culture of continuous improvement while creating partnerships with operators/stakeholders/sponsors
• Identify actionable insights, suggest recommendations and influence the direction of the business by effectively communicating findings to cross-functional groups.

What you will bring to the table:

• BA/BS in business, operations research, statistics or analytics.
• 1-4 years experience in project management
• Analytical and strong organizational skills, with excellent verbal and written ability.
• Experience working with business unit leadership and creating analytic hypotheses to solve business problems.
• Ability to work autonomously and make critical decisions independently.
• Proven communication and collaboration skills; willingness to take the initiative to contribute beyond basic responsibilities.

Bonus points if:

• You have training in continuous improvement/Lean Six Sigma
• Can create compelling visuals and story tell

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices.

We’re building a high-growth, high-autonomy culture. We rely less on job titles and more on cultivating an environment where anyone can contribute, the best ideas win, and personal growth is driven by expanding impact. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated salary range for this role is $70,000-85,000.

At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your responses will be anonymous and used to help us identify areas of improvement in our recruitment process. (We can only see aggregate responses, not individual responses. In fact, we aren’t even able to see if you’ve responded or not.) Responding is your choice and it will not be used in any way in our hiring process.

This job is not eligible for employment sponsorship.