Contracts Manager

About AlayaCare:

At AlayaCare, we’re revolutionizing the way that home healthcare is delivered. Our leading cloud-based software allows our customers around the world to manage their employees, scheduling, billing, and enable better delivery of care. We're a fast-growing SaaS company with a team of 550+ team members across Canada, US, Australia, and Brazil. We aim to be the world leader in home healthcare software solutions as we empower providers to deliver better health outcomes to their patients and clients. We pride ourselves on our open and transparent culture, our bias for action, and being committed to a workplace where we can be ourselves.    

About the role: 

This role will oversee the contract lifecycle from drafting and negotiation to ensuring compliance with legal and business standards. The Contracts Manager will collaborate with internal stakeholders, particularly the sales and customer success teams, to facilitate seamless contract negotiations and maintain relationships with clients and vendors.

A day in the life:   

• Manage and oversee the entire lifecycle of contracts at AlayaCare, including drafting, reviewing, negotiating, and executing agreements, client contracts, and vendor agreements.
• Provide legal expertise and guidance on contract-related matters to internal teams, including sales, customer success, product, and procurement and others, ensuring alignment with AlayaCare's business objectives.
• Ensure all contracts are compliant with company policies, industry regulations, and legal requirements, particularly regarding privacy laws, data protection, and intellectual property rights.
• Collaborate with the sales team and finance to negotiate agreements, master service agreements (MSAs), non-disclosure agreements (NDAs), and other key legal documents.
• Implement and maintain a contracts managements system to efficiently track and manage contract approvals, renewals and obligations in collaboration with the security and finance teams.
• Act as the primary point of contact for contract inquiries, ensuring that all contractual issues are addressed and all contract disputes are resolved in a timely manner to support AlayaCare’s growth.
• Assist in developing and updating standard form contracts and legal templates that align with AlayaCare’s evolving business needs.

What you bring to the team:  

• Bachelor’s Degree (B.Sc., B.Comm, LL.B, etc.) required.
• Minimum 3-5 years of experience in contract management, particularly within the SaaS industry or technology sector.
• In-depth understanding of federal and state contract laws and regulations, SaaS agreements, intellectual property, data protection, and privacy regulations, especially relevant to AlayaCare's business model.
• Experienced in SaaS, understanding of the complexities of software agreements, and has a proactive approach to managing legal risks while driving business success.
• Proven ability to negotiate and draft complex contracts, including MSAs, software licenses, service agreements, and partnership contracts.
• Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced, dynamic environment like AlayaCare.
• Excellent written and verbal communication skills, with the ability to explain legal concepts to non-legal stakeholders.
• Experience with contract management software is an asset.

Location and travel requirements:

AlayaCare supports a flexible hybrid working model, expecting that our employees have a regular in-office presence at their closest office location while offering flexibility for some remote work. Our team encourages in-person collaboration and with this, the preferred candidate location for this position would be within the Greater Toronto Area.

What Makes AlayaCare a Great Place to Work:

• Our products have a positive impact on the lives of countless care workers and care recipients
• Our company has been recognized by the Globe and Mail as one of Canada’s Top Growing Companies and as a recipient of Deloitte's Technology Fast 50TM program award for our rapid revenue growth, entrepreneurial spirit and bold innovation
• Equity in a well-funded, high-growth company
• Hybrid working models with beautiful and creative office spaces to enjoy in prime locations
• Virtual and onsite social events for employees centered around collaboration, learning, and fun, including DEIBA committee events, volunteer events, fireside chats, catered team lunches, celebrations, and team building activities
• Comprehensive group benefits program, including telemedicine
• Employee expense program for health, wellness, lifestyle, professional development and productivity-related expenses
• Parental leave top-up program
• Flexible vacation policy
• Company Wellness Day program for extra time to unwind
• Paid Volunteer Time off Program
• Career growth and learning and development opportunities
• An entrepreneurial culture of transparency, collaboration, and innovation
• Access to our employee perk program for discounts at various participating vendors

If this sounds like the perfect job for you, apply today. As well as joining a great culture and a market-leading company, you will be part of a team making a positive difference in the post-acute care market. If this isn’t the job for you, you may know someone who is a perfect fit. Please feel free to share this opportunity. 

If you want to explore AlayaCare further, please visit our website www.alayacare.com. 

Better outcomes, better belonging  

Our team members are unique—like our products and the customer groups that we service. AlayaCare employees bring different strengths, perspectives, and experiences to their roles and to our products that enable better care. We are committed to offering a people-centric culture where all employees belong and feel heard.   

Having a pulse on our employee feedback is important to us as we aim to continuously evolve Diversity, Equity, Inclusion, Belonging, and Accessibility within AlayaCare's policies, total rewards offerings, discussions, learning & development programs, and community partnerships. All qualified applicants will receive equal consideration.   

If you require accommodation as part of the recruitment and selection process, please reach out to [email protected]. Please note, we do not accept unsolicited headhunter or agency resumes.  

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