Junior Operations Excellence Manager

We are looking for a Junior Operational Excellence Manager to drive innovative solutions that address key companywide challenges and opportunities. In this role, you’ll work closely with the Operational Excellence Manager to implement impactful strategies that enhance efficiency and foster continuous improvement.

YOUR CHALLENGE:

• Process Improvement
  • Drive the execution of automation opportunities that will streamline processes, enhance efficiency, and implement scalable solutions across the business.
  • Manage and maintain current automation processes, providing ongoing oversight and improvements as necessary.
  • Leverage testing of new solutions to adapt innovative results by pushing past existing processes that may have challenges or excessive manual efforts
    included. These tests and implementations can lead to further improvements with efficiency at the core.
• Knowledge Sharing
  • Connecting areas of automation between related teams or individuals to ensure the process knowledge is clearly communicated cross functionally.
  • Provide support and recommendations to the team to ensure effective execution of operational processes
• Stakeholder management
  • Develop and own relationships with internal stakeholders.
  • Collaborate with cross functional teams to understand areas for operational improvement or concept initiatives.
• Project management
  • Participate in project meetings to help define project scope and objectives.
  • Provides timely and regular status reporting to management and project stakeholders.
• Data Analysis & Reporting
  • Analyzing operational data to identify inefficiencies and propose actionable solutions.
  • Innovation on data reporting to provide more efficient tracking of results and new areas that may not have been included in past reporting capabilities.
  • Perform ad hoc analysis to predict, measure, and interpret business trends and to inform key decisions.

ABOUT YOU:

• Degree or currently pursuing a degree in a related business area (Data Analytics,
• Computer Science, Information Systems).
• Students with matching experience or interest who have relevant data tools certifications will also be considered
• Passion for problem solving with creative solutions.
• An eye for operational efficiency.
• Strong analytical skills.
• SQL Knowledge.
• Experience with data visualization tools (Tableau).
• Python programming knowledge (Web automation, selenium, web scraping).
• Bonus: Experience in developing or working with APIs and OCR capabilities
• Bonus: Operational Analyst Experience

MORE THAN A JOB:

We are Blacklane, providers of premium global chauffeur services. Our mission is to create true peace of mind for discerning travellers by delivering perfect experiences around the world and to inspire a better future. Blacklane is offering airport transfers, City-to-City commutes, In-city mobility chauffeur hailing and Chauffeur-by-the-hour in over 50 countries globally, either pre-booked or on-demand. Whether it’s for business or pleasure, Blacklane and its 300 employees and tens of thousands of chauffeur partners have the right premium transportation service for you. By changing how people move, we opened up new opportunities for our chauffeur providers and set industry standards for climate protection in the travel industry.

Working at Blacklane: We prioritize fostering a strong company culture that promotes collaboration, innovation, and meaningful connections among our employees. Our offices in Berlin and Dubai serve as a central hub where employees come together to collaborate, build relationships, and participate in cultural events that reinforce our shared values. For our employees outside these geographies we promote having a hub life where our employees come together in their specific locations as we believe this plays a crucial role in supporting employee well-being, facilitating career development opportunities such as shadowing and mentorship programs, and nurturing a sense of belonging within our team. We are committed to creating a workplace where every individual feels valued, supported, and empowered to contribute their best work. Through our dedication to cultivating a strong company culture, we aim to drive engagement, productivity, and success across the organization and also offer the following:

• Continuous Learning: We believe that open and actionable feedback is the essential component of continuous development. Set your personal development plan and take an active role in our internal learning communities to progress your career.
• Flexible Working: Even the most ambitious Blacklaner needs some time to unwind. Find out what works for you and your team with flexible working hours and home office days.
• Become Part of the Crew: Get to know your fellow Blacklaners through our regular team socials. Our success comes from a collaboration of more than 350 people from 70 nations and we are looking for more exceptional people to join us!
• Employee Stock Options Plan: We want all Blacklaners to benefit from the company's success, so every employee gets virtual stock options.
• Fair Remuneration: We’ve banded salary levels and matched them to the local costs of living, meaning you’re always paid fairly and you know that the rest of the crew is too.
• Sustainability:* *We care for both people and the planet, having launched the mobility's industry-first global carbon offset scheme in 2017. Blacklane plans to deliver 35% of global rides in EVs by year-end 2024, and 50% by the end of year 2025.
• Equal Opportunity: We are committed to inclusion and diversity. A company is only as strong as its crew, so we developed a work environment that is inclusive, inspiring and open. All qualified applicants receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
• Blacklane Cares day: Every crew member receives 8 hours of paid leave per year to participate in volunteering initiatives of their choice or lead employee-driven community outreach projects. Utilize your time to lend hands to a cause that drives your passion.

Upgrade your career with Blacklane