Solutions Architect

About Kiddom

Kiddom is a groundbreaking educational platform that promotes student equity and growth by uniting high-quality instructional materials with dynamic digital learning. Through unparalleled curriculum management functionality, Kiddom empowers schools and districts to take ownership of their curriculum – resulting in learning experiences tailored to meet the unique needs and goals of local communities. Kiddom’s high-quality curriculum is layered with robust teacher and leader data insights to drive the continuous improvement of instructional decisions, school/district programming, and professional learning.

Kiddom is seeking a Solution Architect who has extensive knowledge of curriculum used in K - 12 schools. You will partner with account executives to create a climate of interest and excitement that support strategic sales in increasing revenue performance. Additionally, this role will partner closely with marketing and product teams to ensure the right solutions are being prioritized by account executives leading to the greatest business impact and ROI. Our successful Solution Architect will utilize their K - 12 educational expertise to develop and deploy engaging and informative customized sales presentations that enable and promote solution selling.

You will also use your extensive curriculum implementation knowledge to develop an understanding of school and district needs, how Kiddom is uniquely positioned to fulfill them, and build relationships with key decision makers. You will also present at conferences and trade shows, support state curriculum adoptions, and support the customer journey from pre to post sales.

You will...

• Develop customized Kiddom product demonstrations with a focus on how Kiddom facilitate curriculum implementation to new and existing customers at the district and state level in a variety of contexts that support closing business such as (informal sales presentations, RFP’s State Level Adoptions, Conferences, Webinars, Customer Trainings, Quarterly Data Summaries).
• Support retaining existing accounts while ensuring a high level of customer happiness by providing product implementation support.
• Manage and support customer relationships and product expectations and implementations
• Support Account Executives in developing rapport with customers by communicating through email, phone, website live chat, and video conferencing to drive sales, answer product questions, and onboard customers
• Engage prospective schools and districts using a deep understanding of product knowledge.
• Participate in K-12 trade shows, conferences, and other marketing activities.
• Work collaboratively with marketing and product teams to Identify content gaps and work with them to prioritize and develop those materials
• develop product features that are responsive to schools and districts.

What we're looking for...

• 10+ years of K - 12 education experience including school and district level experience. .
• 5+ years of experience selling and/or supporting ed tech sales.
• School Principal and/or district level curriculum director background preferred.
• Ed Tech-savvy and capable of learning our product
• Enthusiastic and passionate able to work strategically and independently
• Master’s degree preferred
• Ability to travel 70%+ of the time required; including some weekend travel