People Operations Specialist (12-Month Fixed Term Contract)

Contentsquare is a global digital analytics company empowering the brands you interact with every day to build better online experiences for all. Since our founding in France in 2012, we have grown to be a truly global and distributed team – known as the CSquad – representing more than 70 nationalities across the world.

In 2022, we raised $600M in Series F funding and were recognised as a certified Great Place to Work in France, Germany, Israel, US and UK.

Please Note: Scammers are posing as Contentsquare and Contentsquare team members. We’ll never initially contact you via text or GChat, and never solicit money from you. Please visit our careers blog for more information.

Employment Type: This role is offered as a 12-month, fixed-term contract

About the job:Are you passionate about enhancing employee experiences and driving positive change? We’re seeking a People Operations Specialist to join our People Services team. In this role, you’ll support and empower our team members while managing a broad range of People Operations responsibilities. You’ll help shape the employee experience, streamline workflows, and ensure compliance with local and international regulations. If you're proactive, solutions-focused, and thrive in a dynamic, global environment, this role is for you.

In your day to day you will:

• Act as the primary contact for employee queries, providing clear guidance on People Operations policies, processes, and programs.
• Ensure a seamless onboarding and offboarding experience, supporting employees throughout their journey.
• Collaborate with global stakeholders (HRBPs, Payroll, Talent Acquisition, Legal) to maintain efficient and consistent processes, with a focus on France
• Identify and implement improvements in workflow efficiency, particularly in compliance-driven areas.
• Proactively refine and build processes, contributing fresh ideas to enhance ways of working.
• Stay updated on French employment laws and HR practices, serving as a subject matter expert.
• Oversee the visa and sponsorship processes, ensuring regulatory compliance.
• Support benefits administration, including health insurance, pensions, and other employee programs.
• Develop and apply standardized metrics to evaluate HR programs, using data to drive continuous improvement.

What We're Looking For:

• 3+ years of experience in HR operations, with specific expertise in French labor law. Experience with other European countries, particularly the UK, is a plus.
• Proficient in HR systems like Workday or similar HRIS platforms, with a focus on automation and data-driven decision-making.
• Experience managing employee benefits, including health insurance, pensions, and local policy compliance.
• A proactive, solutions-focused mindset with strong problem-solving abilities.
• Experience in a shared services or centralized People Operations environment with high query volumes.
• Knowledge of visa and immigration processes.
• Experience in optimizing HR workflows, with a track record of building and improving processes.
• Advanced level in both written and spoken French and English