Compliance Officer

About the role

We hire people who are proactive problem-solvers and eager learners. At Hokodo, everyone has the power to drive change and contribute to better products, processes and teams. With a focus on Know Your Customer (KYC) procedures, sanction screening, complaint handling, and transaction monitoring, the Compliance Operations Analyst will continue to uphold our commitment to regulatory compliance and ethical business practices while leveraging their existing knowledge of our systems and processes. This opportunity allows for career advancement within our organisation and the chance to contribute to the success and growth of our compliance function.

Location

We would like you to work from our office in Vilnius two days per week, joining our team of dedicated professionals and making your mark on the world of B2B e-commerce.

About Hokodo

We’re an international and diverse team, based in London, Vilnius and Paris, working to modernise B2B payments.

• Our B2B Buy Now, Pay Later solution enables merchants to offer credit terms to their business customers instantly, resulting in a 40% average increase in revenue for integrated merchants.

• We are scaling rapidly across Western Europe, with a list of stellar clients and have raised a total of over $50 million to support our mission.

• Join us in our efforts, as we have already made good progress with 50,000+ businesses regularly using Hokodo, but need your support to take us to the next level!

What you’ll be doing - *If you get excited by the following, this is the role for you. *

KYC (Know Your Customer) Procedures:

• Conduct thorough due diligence on new customers during the onboarding process to verify their identities and assess their risk profiles.

• Review and analyse customer documentation, including identification, proof of address, and business incorporation documents, to ensure compliance with regulatory requirements.

• Maintain accurate and up-to-date customer records, including KYC documentation and risk assessments.

Risk Screening:

• Conduct sanction screening reviews on new and existing customers using designated screening tools to identify individuals or entities on government sanctions lists, PEP, adverse media

• Investigate and escalate any potential matches to the appropriate compliance personnel for further review and disposition.

Transaction Monitoring:

• Monitor customer transactions for unusual or suspicious activity, conducting investigations and escalating potential issues as appropriate.

• Review alerts generated by transaction monitoring systems, conducting investigations to determine the legitimacy of flagged transactions.

• Document findings and maintain detailed records of all transaction monitoring activities, ensuring compliance with recordkeeping requirements.

Regulatory Compliance:

• Supervise the business processes that involve compliance and regulations

• Assist in the development and implementation of compliance policies, procedures, and controls to mitigate regulatory risks.

• Provide regulatory advice to the board

• Carry out investigations to find gaps in the current strategies, which involve compliance and rectify them as per the regulatory guidelines

• Supervise a document management system

• Act as a contact person and collaborate with regulators and local authorities, properly represent the Company to Lithuanian regulators

Who we’re looking for - *At Hokodo, we prioritise hiring individuals who share our mission and values, and possess the right attitudes and behaviours for success. While some of the listed requirements may be important, don't worry if you don't meet all of them, we’d still like to hear from you. *

• Strong understanding of applicable laws and regulatory requirements relevant to EMIs, including AML (Anti-Money Laundering) and KYC regulations.

• Experience with sanction screening and transaction monitoring.

• Excellent analytical skills with the ability to identify patterns and anomalies in data.

• Effective communication skills, with the ability to interact confidently with internal stakeholders, customers, and regulatory authorities.

• Detail-oriented with a commitment to accuracy and thoroughness in all aspects of work.

Nice to have

• Fluency in English and Lithuanian

• Bachelor’s degree with 3 – 5 years of relevant KYC, AML and sanctions experience in fintech, financial services, litigation or regulatory environment

• Proven ability to make independent professional decision making in relation to possible financial crime risks

• Experience dealing with regulators including the Bank of Lithuania

• Proven track record of knowledge in regulatory trends and requirements posed by outside regulatory bodies as well as internal policies.

What’s in it for you?

We’re offering the chance to really make a difference to Hokodo and the wider B2B payments and e-commerce industry. The opportunity for personal growth in a fast-moving startup is massive. Your opinion and feedback will be heard and valued. You'll feel a part of a very special team.

We offer a competitive salary (€3,000 - €4,200 gross/month depending on your profile and skills) and benefits package.

📈 Share Options

🏥 Health Insurance

🎓 Annual Learning and Development budget

✈️ Globetrotter travel policy: Spend up to 60 days abroad each calendar year

🫂 Taking well being seriously: Access to qualified therapist, confidentially via video or chat through Spill

🌴 Yearly offsites and other company socials previously, we have been to Malta, Majorca and Vilnius, as well as regular meetups in London and Paris.

Our values

Hokodo is more than a place to work. We're passionate about making our industry better and aren't afraid of the competition. We pride ourselves on our culture of down to earth employees who are always willing to go the extra mile to help each other out!

• Own the Outcome - We’re committed to our tasks, and take pride in the outcome. It’s never “not my job”. We are bold, we are brave, and we embrace change in all its forms.

• Trust and Build Trust - We are committed to earning and fostering trust through honest communication and deliberate actions. We support our team and value each other’s time, input, and take local decisions where possible.

• Never Be Satisfied - We challenge the norms and act boldly, even if it means failing. We are reflective, always learn from our mistakes, and continuously seek feedback and ways to improve. When something’s not quite right, we crave to fix it. We’re open to being challenged, and challenge others openly.

• No Passion, No Point - We bring passion and energy to everything we do. We get a lot done, and we have a good time doing it. We take every opportunity to celebrate our hard work, our wins - and some of our failures too!

• Be Genuine (No BS) - We are truthful and honest in our actions. We embrace and respect our individuality and encourage people to speak their mind. We are transparent and committed to doing what’s best for each other, our customers and our company. Put simply, we care.

Don’t tick all of the boxes? Neither do we.

We are driven by hiring not only by experience and relevance for the role but also our mission and values, and possess the right attitudes and behaviours for success. We celebrate anything ‘outside of the box’, so if you don’t meet all of the listed tickbox criteria, please do still apply as we’d love to hear from you.

The diversity of our team reflects the diversity of our community and customers. We not only welcome but celebrate diverse communities. We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches and listen intently, and we are strongly committed to learning and improving on this as we grow.