Engineering Manager, Email

WHAT YOU'LL DO

We’re looking for an Engineering Manager to lead our Email team, which is responsible for building and maintaining the core infrastructure that delivers billions of personalized emails a month to our customers’ end users as well as processing all associated reporting data. This includes a highly parallelized platform to personalize & send emails at huge scale, REST APIs to manage/track user subscriptions, web pages to allow end-users to self-manage preferences, and dashboards to configure customer email domains.

As the manager of this team, you’ll work closely with product, design, and the team’s engineers to build new features in response to customer feedback and scale the channel as message volume grows. You will recruit, coach, and develop the team’s engineers. You will help solve major engineering challenges, by guiding key architectural decisions and (in certain high-leverage cases) via the code you write. Finally, you will have broad responsibility for the team’s vision, goals, and processes. We greatly value colleagues who help make us better engineers and are excited, in turn, to learn from us. If that’s you, we’d love to hear from you!

WHO YOU ARE

• 5+ years of software engineering experience with a strong track record of success, with 2+ years leading high performing teams
• Thrive on a high level of autonomy and responsibility, while having the ability to dig into technical details to inform decisions
• Ability to communicate effectively and make hard decisions and tradeoffs
• Experience building foundational systems at scale and spearheading software projects that significantly advanced the goals of your organization

• Bonus:

  • Professional experience with any of: Ruby, Rails, MongoDB, PostgreSQL, Redis, Sidekiq, JavaScript, or React

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