Partnerships Director, Ghana

About Zipline

Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Through our technology that includes robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain.

Join Zipline and help us to make good on our promise to build an equitable and more resilient global supply chain for billions of people.

About You and The Role

One of Zipline’s core values is customer obsession. We are seeking a proven sales strategist and client advocate to lead and oversee growth of our key partnerships in Ghana. As the Partnerships Director, you’ll be responsible for developing a partnership strategy and act as the principal driver of use case growth by coordinating activities between Sales and Operations teams and the national government. This will involve developing value propositions to introduce new use cases and scale existing ones, leveraging data to demonstrate impact and value to existing clients, working hand-in-hand with decision-makers to ensure our logistics and data services are maximizing health and economic impact, as well as managing relationships with key stakeholders in government and at funding and implementing organizations in the state.

What You'll Do

• Own the client experience from the time a deal is closed through implementation and growth.
• Lead impact and economic value discussions with stakeholders to shape ongoing integration of our service into government systems for maximal return on investment.
• Leverage insights to support government, sub-agencies, and other partners to improve public health planning, forecasting, and decision-making, consistently demonstrating Zipline’s value proposition around data.
• Monitor health trends against Zipline utilization and partner with the government to refine standard operating procedures that reflect the desired service terms, usage, and impact.
• Manage quarterly forecasts and projected impact against governments’ health and economic goals; ensure Zipline is represented in government’s annual and quarterly forecasts.
• Collaborate closely with Operations to ensure programs, projects, and new use cases are implemented against their planned timelines and in line with client expectations.
• Support joint research planning and development, including use case pilots, research studies, and new monitoring projects with government and other local partners.
• Actively monitor bilateral and multilateral funds and commitments in-country and proactively partner with the government to shape relevant projects.
• Partner with Marketing to ensure our partnerships in Ghana are adequately promoted and visible on social media platforms.

What You'll Bring

• 5+ years of experience in sales, partnerships, and/or government affairs.
• Track record of owning and driving account growth over time.
• Experience selling complex, high value products or services preferred.
• Experience partnering with government and/or funding institutions preferred.
• Experience in health or development sectors a plus.
• Ability to deeply understand a client’s current situation and needs, identify gaps and opportunities, and align proposed solutions to fit the client’s strategy and goals.
• Exceptional communication and presentation skills.
• Strong project management skills.
• Collaborative approach that includes working with multiple internal and external stakeholders.
• Inherent self-motivation, adaptability, and creativity.
• Fluency in written and spoken English.

Ability to travel: ~30%

What Else You Need to Know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies. We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply! Please Note

We have received reports stating that certain individuals are reaching out to people under false pretenses, claiming to be Zipline employees, affiliates, agents, or representatives. They may seek to gain access to your personal information or to acquire money from you by offering fictitious employment opportunities or by claiming that they are contacting you on Zipline’s behalf.

Genuine Zipline employees or representatives will never ask you for money or payment in exchange for employment opportunities or other related services. Any such offer of employment or any other service in exchange for fees that claims to be from us is deceitful and part of a fraud.

If you believe you have been targeted by a fraudulent party, we ask that you immediately get in touch with us via email at [email protected] upon receiving a suspicious offer or claim.