Senior Relationship Manager

Compensation: £Competitive (Financial Services)

About TradingHub

Founded in 2010, we have grown from a united vision shared between two people to a team of over 140 spread globally. We have achieved scale by building the best-in-class surveillance tooling, where our analytics bring the front office risk mindset to the compliance function.

Though we have developed in the trade surveillance arena, we have always been more than that. At heart, we are a finance-focused big data firm. Our goal is to continue creating the world’s leading financial markets analytics platform.

The Role

We’re looking to make a founding hire into our Relationship Management team following our recent expansion into Australia. You will play a fundamental role in cultivating TradingHub’s relationships with our customers and be a subject matter and product expert. Acting in a consultative capacity to solve customer-specific business problems, you'll develop a deep understanding of their requirements, increase our engagement across different business lines and drive the adoption of our product suite.

Responsibilities::

• Act as a brand ambassador for TradingHub and foster visible, positive industry presence
• Establish deep partnerships with key decision-makers, as well as maintaining existing ones
• Work cross-functionally to prepare customer pitches and demos so that the selling process is informed and bespoke
• Ensure customers benefit from the wealth of internal resources available to them, including regulatory insight and the knowledge we’ve gained through delivering solutions to their peers
• Identify customer-driven product development in areas where TradingHub is best positioned to deliver further best-in-class services
• Work with marketing to participate and contribute to targeted events such as RegHub
• Own the end-to-end sales lifecycle from picking up leads to closing deals
• Grow our revenue base and expand our customer reach

Requirements

Main Skills/Competencies:

• Strong understanding of capital markets, especially fixed income or commodities
• Expertise when it comes to the regulatory space with a focus towards market compliance, market integrity, MAR etc.
• Good understanding of the trade surveillance landscape including competitor offerings, regulatory relationships (e.g. ASIC)
• Exceptional relationship-building skills to foster long-term partnerships with customers, stakeholders and cross-functional teams
• Ability to develop and implement effective strategies, set ambitious targets and achieve business objectives
• Excellent stakeholder management skills, with the ability to persuade senior stakeholders
• Self-starter who is resilient and has a hunger to succeed
• Comfortable working autonomously in a fast-paced environment
• Excellent verbal and written communication skills

Benefits

Life at TradingHub is a rewarding journey within a fast-growing company that thrives on innovation and collaboration. By combining the best of both tech and finance, we’re able to solve complex problems together and deliver meaningful results to our customers. Everybody has value to bring, and we welcome individuality as a key driving force behind our collective success.

Rooted in everything that we do are our core values: Accountability, Ambition, Partnership and Trust. These provide the foundation for a sustainable workplace culture and the platform for you to harness your unique experience and become the best version of yourself. We believe in our people and invest in their growth, and together, we can sit on the right side of history.

Employee benefits:

• Annual discretionary performance bonus
• Hybrid working policy + flexible hours
• Private medical insurance + dental cover
• Extended parental leave (up to 6 months of fully paid maternity leave)
• 25 days annual leave + bank holidays
• Enhanced company pension plan
• Salary sacrifice scheme
• 5 days study leave towards professional qualifications
• Death in service coverage

Don’t tick every single requirement? Research shows that candidates from under-represented groups are less likely to apply unless they meet all the criteria. We are dedicated to building a diverse, equitable and inclusive workplace, so if this role excites you, please don't let our specification hold you back. Get in touch!

TradingHub is an equal opportunities employer. We do not discriminate based on race, religion, ethnic or national origins, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, socio-economic background, responsibilities for dependants, physical or mental disability or other applicable legally protected characteristics. TradingHub selects candidates for interview based solely on their skills, experience and qualifications.

We are committed to making our recruitment process accessible to all and we encourage candidates to inform us of any required adjustments. A full copy of our diversity, equity and inclusion policy will be made available to you upon request.