Chief of Staff

About Resolve:

Resolve is a leading provider of embedded credit solutions, helping B2B companies offer flexible net terms and credit lines to their customers without taking on additional credit risk. By simplifying B2B transactions and enabling faster payments, we empower businesses to grow while improving cash flow and protecting their bottom line. Some things we are proud of:**

• We are the B2B spinout of Affirm (spearheading BNPL for B2B payments)
• Raised $25M in Series A. Backers include Insight Partners, Initialized Capital, PayPal/Affirm co-founder Max Levchin, and other top-tier investors
• Founders Chris and Brian are successful serial entrepreneurs and Y-Combinator alumni
• Almost $1B in B2B payments processed
• We believe in leading with “context - not control”

Position Summary:

Resolve is seeking an experienced and strategic Chief of Staff to work closely with our VP of BizOps and leadership team. The Chief of Staff will play a critical role in scaling the organization, driving operational excellence, and aligning cross-functional initiatives with the company’s strategic goals. This position requires a proactive leader who can navigate ambiguity, manage high-impact projects, and serve as a trusted advisor to the executive team.

Key Responsibilities:

• Strategic Advisor: Serve as a thought partner to the VP of BizOps, providing high-level strategic counsel on key decisions and priorities. Translate vision into actionable strategies and initiatives across the company.
• Project Management: Lead and oversee special projects, ensuring deadlines are met and objectives align with Resolve's growth goals. Collaborate with cross-functional teams to drive project execution and accountability.
• Operational Efficiency: Identify operational inefficiencies and drive improvements across departments to ensure smooth scaling of the organization. Implement frameworks for measuring team performance, alignment, and productivity.
• Communication: Act as a liaison between the VP of BizOps, executive team, and the broader organization. Ensure effective communication of company goals and priorities through written updates, presentations, and meetings.
• Leadership Alignment: Support the VP of BizOps in preparing for leadership team meetings, including agenda setting, tracking deliverables, and follow-up. Lead the operational cadence of leadership meetings, ensuring clarity on priorities and accountability on actions.
• People Leadership: Mentor and develop high-potential team members. Foster a strong culture of collaboration, innovation, and execution across the company.
• Data-Driven Decision Making: Gather, analyze, and synthesize data to support the VP of BizOps decision-making process. Monitor key metrics to track progress on strategic initiatives and operational performance.
• External Partn****erships: Assist the VP of BizOps in managing relationships with investors, partners, and external stakeholders. Coordinate meetings, communications, and follow-ups with key business contacts.
• Partner Program Development: Design and implement marketing strategies that support Resolve’s partner program, working closely with the Partnerships and Sales teams to identify high-potential partners and create tailored co-marketing plans.
• Go-to-Market (GTM) Strategy: Lead joint marketing campaigns with our strategic partners to drive mutual business growth, ensuring a seamless integration of partner products/services with Resolve’s embedded credit offerings.
• Market Expansion: Contribute to Resolve’s market expansion by identifying and entering new verticals where embedded credit solutions are underutilized. Drive market penetration strategies and help scale Resolve’s presence in targeted industries.

Qualifications:

• 5+ years of experience in a fast-growing startup, consulting, finance, or similar field
• Proven track record of leading cross-functional initiatives and working closely with C-level executives
• Strong analytical and strategic thinking skills with the ability to solve complex problems
• Exceptional communication and interpersonal skills; ability to influence and build relationships at all levels of the organization
• Highly organized and detail-oriented with strong project management experience
• Experience in a fintech or B2B business environment or Partner Marketing is a plus

Why Resolve?

• Join a mission-driven company that is transforming B2B commerce
• Work with a passionate and high-performing team
• Competitive salary and comprehensive benefits package
• Opportunity to have a direct impact on the growth and success of a fintech leader

What we offer

• Competitive pay
• Strong team culture fueled by humble horsepower
• Fully remote & flexible work environment
• Company offsites: our strategic planning sessions are held in-person
• 100% paid healthcare/dental/vision coverage for employee (70% base coverage for dependents)
• 401(k) plan
• Meaningful equity stock options
• Paid parental leave
• Unlimited PTO
• WFH stipend
• Learning and Development resources

Resolve is shaped by a strong respect for each other. This applies to every aspect of employment – from equitable wages, work-life balance, the freedom to be your whole self, to equal opportunities for growth and development at Resolve. We believe wholeheartedly the more inclusive we are, the better our work will be. We believe strongly that we benefit from diversity and encourage applicants from underrepresented backgrounds to apply. We prefer candidates who are based in the United States or Canada.