Director of Sales - Loan Advisors

Tomo is a FinTech startup that improves the homebuying experience by pairing a smarter and faster mortgage process with actionable data insights to put buyers in the best position to negotiate and close (and at the right price). Tomo raised a record setting seed round of $110 million and plans to change the future of how homebuyers finance their home purchases.

You have a passion for helping others, driving top performing sales teams, and get giddy about providing once-in-a-lifetime opportunities for homebuyers. You recognize that technology is the future, and that the mortgage industry could use a shake up. Tomo is seeking an experienced Director of Sales to help lead our Loan Advisors to continuous improvement and success!

Location: This role is based in our office Monday-Wednesday, with remote flexibility on Thursdays and Fridays. This role is based in Stamford, CT.

Role & Responsibilities

• Lead a team of the top performing Loan Advisors (Licensed Mortgage Loan Officers) in the United States.
• Ensure all individuals on your team hit their targeted KPIs each month by leveraging performance coaching and inspirational leadership.
• Listen to calls daily to enhance development and provide constructive feedback.
• Develop strong relationships with your team with a focus on helping them grow specific skill sets each month.
• Help your Loan Advisors stay frontend focused by assisting with the inevitable backend “fires” that can occur in a regulated industry like mortgage banking.
• Engage actively in the rapid hiring process to select top talent and ensure they integrate smoothly and quickly into the team and business.
• Immerse yourself in your team’s performance data by analyzing statistics to identify trends, uncover root causes, and develop solutions for areas needing improvement.
• Contribute to internal initiatives as requested, providing regular insights on customer experiences to our product & engineering teams.
• Offer consistent updates as well as recommendations to senior leadership regarding team performance, activities, and the training and development needs of team members.
• Commit to ongoing training and skill development for your team members.
• Review team pipelines and KPIs on a daily basis to ensure pipeline velocity, activity levels, conversion rates, and customer SLAs are met.
• Implement performance management strategies—including coaching and performance improvement plans—effectively and ensure they are properly documented when necessary.

The things you’re exceptional at …

• 8+ years of sales experience.

  • Preferred sales experience in FinTech, Mortgage, or PropTech.
  • Mortgage experience/knowledge critical to success.

• 5+ years of sales leadership experience (leading an inside sales team or high performing D2C team).

• Currently (or previously) licensed as a Mortgage Loan Officer.

• A deep understanding of the sales techniques and client lifecycle associated w/ purchase mortgage lending.

• Unparalleled ability to drive performance in others.

• Ability to develop authentic relationships.

• Ownership mindset.

• Creative and solutions oriented problem solving.

• Rolling up your sleeves and getting to the bottom of issues as they arise.

• Not afraid to get on the phone and help your team member close a deal.

• Experience hiring and onboarding sales teams.