Salesforce Agentforce Developer - Philippines

Agentforce Developer

Location: Remote (WFH), Greater Manila Area, Philippines (availability to work US time zones)

Position Overview:

Thunder is committed to leveraging cutting-edge technologies to empower businesses and transform the way they operate. As part of our growth strategy, we are seeking a talented and versatile Agentforce Developer to join our dynamic team in the Philippines. You will be responsible for leveraging artificial intelligence capabilities to enhance and optimize Salesforce solutions for our clients. You will collaborate with cross-functional teams to develop custom AI Agentforce solutions, and drive innovation to streamline business processes and deliver exceptional customer experiences.

This role demands proficiency in Flow, LWC, APEX and platform features. The ideal candidate will have a strong track record in configuring Salesforce implementations that include Einstein within Sales Cloud, Service Cloud and Marketing Cloud. So, if you're a wizard at configuring, customizing, and developing on the Salesforce platform, with a strong passion for what Generative AI is bringing - we want YOU to be a crucial part of our growth story!

If this is you, apply now, and let's shape the future of our startup in the Philippines together!

Our Salesforce Agentforce Developer will:

• Develop and maintain Salesforce applications using APEX and other Salesforce technologies.
• Analyze business processes and translate them into effective Salesforce solutions.
• Design, configure, and maintain Salesforce lab demo environments to support testing, demonstrations, and training sessions, ensuring optimal performance, security, and data integrity.
• Manage Salesforce projects from conception to implementation, ensuring they align with business objectives.
• Collaborate with cross-functional teams, delegating tasks to all project team members in order to deliver high-quality projects that use AI in Salesforce.
• Lead projects by being the primary point of contact for clients and Project Managers, along with being accountable for each project team member’s performance within the project.
• Provide technical support and training to users as needed, including explaining Generative AI fundamentals.
• Stay updated with Salesforce releases and recommend improvements leveraging new features, especially around Agentforce, Data Cloud, and AI capabilities.

Qualifications:

• 5+ years experience developing specifically for Salesforce, specifically in Sales & Service Cloud.
• Preferred experience: Salesforce Einstein, OOTB GenAI & Predictive Features (Case Classification, Predictive tooling, etc), Agent Studio (fka Copilot) Prompt Builder, DataCloud (External Data Input, Structured and Unstructured data), and/or Experience Cloud (MIAW, Omni-Channel setup experience).
• Exposure and experience with Generative AI technologies or capabilities.
• Hands-on experience working with data sources, APIs, and integration tools to ensure seamless data flow and accurate data management within the Salesforce ecosystem.
• Experience with data management and governance best practices including privacy and consent.
• Detailed understanding of the development of modules within Salesforce and how those modules tie into a broader solution.
• Proficiency in programming usingSalesforce.com, Java, JavaScript, and XML and their use in the development of CRM solutions.
• Bachelor's or Master’s degree in Computer Science, MIS, IT or other computer related disciplines.
• Ability to work within a virtual global team environment and contribute to the overall timely delivery of multiple projects.
• Strong communication skills – written, verbal and interpersonal.
• Ability to build and maintain effective working relationships with other team members (immediate team as well as cross-functional teams).
• Self-motivated with strong analytical and problem-solving skills.
• Required Salesforce Certifications:
  • Salesforce Administrator
  • Salesforce Advanced Administrator
  • Salesforce Platform Developer
• *Preferred Salesforce Certification: *
  • AI Specialist

Thunder is proud to be an Equal Opportunity employer, and is deeply committed to building and supporting our diverse team through inclusive, equitable hiring practices.

Candidates authorized to work in the Philippines are encouraged to apply.

Life@Thunder

The Perks

• Generous Health Benefits
• Competitive Vacation offerings + Birthday Leave
• Real Opportunity to Develop your Salesforce expertise through Mentorship + Certifications
• 13th Month Pay provided
• Performance Bonus Opportunities and Anniversary Bonus
• Permanent Work From Home (WFH), and WFH Stipend
• Maternity & Paternity Leave provided
• People-First Leave Policies and Benefits for teammate wellbeing