Management & Operations Intern

Job Summary: As a Management & Operations Intern at ConnectLink, you will play a crucial role in supporting the daily operations and project management for the platform. This is an excellent opportunity to gain hands-on experience in managing various aspects of a startup, ensuring smooth execution across departments. The ideal candidate will assist in streamlining operational processes, improving project efficiency, and supporting cross-functional collaboration, while helping with the daily operations of the team. Your efforts will help ConnectLink continue to grow and scale smoothly.

Key Responsibilities:

• Assist in overseeing daily operations and ensure that all processes are running smoothly across departments such as product, marketing, sales, and customer support.
• Work closely with the leadership team to manage timelines, track progress, and ensure all project milestones are met within the designated deadlines. Support multiple ongoing projects at once.
• Identify areas for operational improvement, develop strategies to increase efficiency, and help implement new tools or processes that promote better productivity and collaboration.
• Facilitate communication and collaboration across departments by organizing meetings, following up on key tasks, and ensuring that teams are aligned with ConnectLink’s strategic goals.
• Help in managing resources and coordinating with team members to ensure the timely completion of tasks and deliverables.
• Support the onboarding of clients and partners, coordinating outreach, setting up meetings, and managing schedules.
• Assist in maintaining operational documentation, writing internal reports, and preparing presentations for leadership updates and key stakeholders.
• Work with other teams such as marketing, product, and finance to ensure smooth integration of activities and alignment towards company goals.
• Monitor key operational metrics and assist in data collection, reporting, and analysis to improve operational strategies.
• Identify potential operational risks and provide recommendations for mitigating challenges.

Qualifications:

• Currently pursuing or recently completed a degree in Business Administration, Operations, Management, or a related field.
• Excellent organizational and multitasking skills with the ability to prioritize tasks in a fast-paced environment.
• Strong written and verbal communication skills.
• High attention to detail and ability to maintain accuracy in task execution.
• Experience with project management tools like Asana, Trello, or Monday.com is a plus.
• Ability to work independently and as part of a remote team.
• Problem-solving mindset and proactive in identifying operational challenges.
• Interest in startups and entrepreneurship.

Benefits:

• Gain hands-on experience in managing operations and projects in a fast-growing startup.
• Flexible remote working environment with opportunities for growth and skill development.
• Exposure to multiple departments and cross-functional collaboration.
• Potential career growth within ConnectLink, depending on performance and contribution.

Please note that this position is an unpaid internship, and we are committed to diversity and equal opportunity. We encourage candidates from all backgrounds to apply, we invite you to apply and be part of our journey to discover innovative solutions.