Staff Technical Program Manager

The Squarespace Technical Program Management (TPM) team is looking for a Staff TPM to support our mission of helping teams to deliver top company priorities with efficiency and predictability. In this role, you will work with the Revenue Systems group, collaborating closely across Product Management, Engineering, and our executive team. You will lead the planning and execution of cross-functional, complex technical initiatives that address some of our most ambiguous and business-critical problems. Your responsibilities will include ensuring clear project/program planning, executive communication, transparent progress tracking, risk mitigation, and efficient delivery against high-priority company objectives. You will also work with the TPM leadership team to continually identify and execute on opportunities to improve the TPM practice at Squarespace as a whole.

This is a NYC-based role working from our office 2 days per week. You will report to the Senior Manager of Technical Program Management.

You'll Get To…

• You'll be responsible for efficient delivery of Revenue Systems products and features
• You'll have expert-level communication with audiences ranging from company executives to ICs
• Sustained improvements in group processes for communication, planning, execution, and prioritization

Who We're Looking For

• 10+ years of experience in a technical program manager (or similar) position, working through all phases of the product and software development lifecycle, influencing without direct authority and with stakeholders at all levels of the organization.
• Significant and proven experience building rapport and working relationships with executive stakeholders. Earning their trust, communicating clearly and effectively, and deftly navigating strategic plans, roadmaps, prioritization conversations, timelines, trade-offs, and the needs of other stakeholders.
• Significant and proven experience building trust and relationships with both technical and non-technical stakeholders at all levels. Translating business needs into Product and Engineering requirements, while also representing Product and Engineering teams to business stakeholders. Track record of finding insightful, pragmatic, and scalable ways to promote alignment among various teams to produce positive change.
• Experience implementing sustained improvements in group processes for communication, planning, execution, and prioritization.
• Experience effectively managing change, pushing through friction and setbacks, and displaying leadership when juggling at-times conflicting business needs without sacrificing quality.
• Prior experience & domain knowledge in Revenue Systems, FinTech, Financial Services, or similar industries
• Strong working knowledge of the Atlassian suite and Google Workspace.

Benefits & Perks

• A choice between medical plans with an option for 100% covered premiums
• Fertility and adoption benefits
• Access to supplemental insurance plans for additional coverage
• Headspace mindfulness app subscription
• Global Employee Assistance Program (available January 2025)
• Retirement benefits with employer match
• Flexible paid time off
• 20 weeks for parental leave and up to 12 weeks to care for an ill family member
• Pretax commuter benefit
• Education reimbursement
• Employee donation match to community organizations
• 6 Global Employee Resource Groups (ERGs)
• Dog-friendly workplace
• Free lunch and snacks
• Private rooftop
• Hack week twice per year!

Cash Compensation Range: $148,500 - $239,200 USD

The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), Squarespace employees are eligible to receive an incentive award as part of their total compensation.

About Squarespace

Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,500 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit www.squarespace.com/about/careers.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

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