Partner Account Executive

About Deskpro

Deskpro is a leading provider of helpdesk software, offering an omnichannel customer support platform that empowers businesses to manage their customer communications efficiently. With a robust set of tools, Deskpro helps organizations deliver exceptional support experiences across multiple channels, including email, chat, voice, and social media. Our platform is highly customizable and integrates seamlessly with various third-party applications, making it the preferred choice for support teams worldwide.

Role Overview

We are seeking an experienced Partner Sales Executive to join our growing team in London. This role will focus on building and expanding Deskpro's partner program to drive sales growth through strategic relationships. The Partner Sales Executive will play a crucial part in identifying, developing, and nurturing relationships with partners and resellers to extend Deskpro’s market reach. This role reports directly to the VP of Sales.

Why Deskpro?

At Deskpro, we are committed to fostering an inclusive and innovative work environment. Located in the vibrant town of Wimbledon, we offer a hybrid work schedule (3 days in-office) to give our team the flexibility to thrive. Join us and contribute to transforming the future of customer support technology.

Requirements

Key Responsibilities

• Develop and execute a comprehensive partner program strategy to drive new business opportunities and revenue growth.
• Identify and build relationships with key partners, resellers, and technology providers within the SaaS ecosystem.
• Collaborate with the marketing and sales teams to create joint go-to-market plans with partners.
• Train and enable partners to effectively position and sell Deskpro’s platform.
• Track partner performance, providing necessary support to achieve mutually beneficial objectives.
• Lead business development efforts, identifying new markets and partnership opportunities to accelerate growth.
• Report regularly to the VP of Sales on partnership growth metrics and initiatives.

Required Experience & Qualifications

• Proven experience in building and managing a SaaS partner program, with a strong track record of driving sales through partnerships.
• 5+ years of sales, business development, or partner management experience in a SaaS environment.
• Strong understanding of the SaaS sales cycle, particularly in building partnerships that lead to revenue growth.
• Excellent relationship-building, negotiation, and communication skills.
• Ability to work in a fast-paced, hybrid environment with a collaborative mindset.
• Results-oriented with the ability to manage multiple projects and partners simultaneously.