Director, Supply Chain & Operations

Our Mission and OpportunityEarly education is one of the greatest determinants of childhood outcomes, is a must for working families, and has a lasting social and economic impact. Brightwheel’s vision is to enable high quality early education for every child — by giving teachers meaningfully more time with students each day, engaging parents in the development of their kids, and supporting the small businesses that make up the backbone of the $175 billion early education market. Brightwheel is the most loved technology brand in early education globally, trusted by thousands of educators and millions of families.

Our TeamWe are a fully remote team with employees across every time zone in the US. Our team is passionate, talented, and customer-focused. Our exceptional investor group includes Addition, Bessemer Venture Partners, Chan Zuckerberg Initiative, GGV Capital, Lowercase Capital, Emerson Collective, and Mark Cuban.

We believe that everyone—from our employees to the students, teachers, and administrators we serve— should be given the opportunity to learn and thrive, whatever their background may be. We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work. From decision making, to how we operate, we ground ourselves in our Leadership Principles every day.

Who You AreEducation products are critical to the future of brightwheel as we are committed to providing solutions for schools, parents and teachers that free up their time to focus on providing high quality education to every child. The Director of Supply Chain & Operations ensures that we are able to make products efficiently and meet our customer demand. The role leads the teams that are responsible for procuring supplies, creating our products and fulfillment. This role requires experience in operations and supply chain.

What You'll Do

• Run & Scale Operations: Responsible for the overall quality and performance of the operation. Develop the operational plans tied to overall business objectives. Launch strategic initiatives to scale production capacity.
• Contribute to Education Business Growth: Partner with cross-functional stakeholders across Design, Marketing, Finance, and Digital Product to drive the most impactful initiatives for the Education business. Define, track, and execute against key initiatives.
• Continuous Improvement of Existing Operations: Set and assess short-term and long-term goals of the operation. Align operations to support business growth.
• Implement Process Improvements: Drive process change initiatives within supply chain and operations so the business can meet its goals
• Build A Great Organization: Attracts great talent, mentors and develops leaders

Qualifications, Skills, & Abilities

• 10+ years of experience in a senior leadership role in supply chain management or operations
• Direct management experience in a manufacturing, production, distribution or logistics field. Preferably in a high growth environment.
• Proven ability to plan and manage operational processes for maximum efficiency and productivity
• Experience in developing budgets and business plans
• Ability to implement new processes that increase capacity and efficiency while supporting a high growth business
• Track record of leading an operation with high growth expectations
• Experience evaluating supply chain performance by analyzing data and metrics