Sr. Product Manager

Your Purpose

At Bitso, Product Managers (PMs) are key players in building and delivering great products that add value to our customers. They are accountable for doing so with a team composed of individuals across different functions, including software developers, designers, data scientists, and more. PMs are responsible for the speed and quality of the team’s decisions to maximize customer value and business impact. We are looking for exceptional PMs who will progressively assume greater ownership of realizing Bitso's vision of becoming the primary financial partner for everyone, powered by crypto.

Reports To

VP of Product

Who You Are

• 5+ years of experience in Product Management / Product Ownership, managing multidisciplinary teams to build, launch and scale digital products.
• Robust experience owning and supporting the entire product lifecycle to drive remarkable results of successful tech products.
• Sharp UX design skills, with a strong desire to discover and fulfill the needs of users.
• Analytically minded, comfortable working with numbers and making data driven decisions.
• Ability to build strong relationships of trust across distinct stakeholders, navigating the added complexity of working across geos in a global business, and in a remote environment.
• Ability to turn incomplete, conflicting or ambiguous inputs into solid action plans.
• Excellent communication skills: written, verbal and presentation.
• Advanced English language skills (our primary common language across geos).
• Great willingness to learn and adapt to a fast-paced environment.
• Good understanding of the software development lifecycle.
• Crypto experience is not a requirement. However, you will be expected to be a fast learner.
• You’re intellectually curious and think creatively.
• Experience working with customer-facing products (the ones directly related to the final user) and / or crypto or financial services would be a plus.

What You Will Do

• Drive product development – from conception to launch – of the products and product solutions you are accountable for, including complex “0 to 1” new platform capabilities.
• Support the building up of business cases for new products and product iterations.
• Ensure the Bitso's and team’s Objectives are achieved, proactively eliminating blockers and executing solutions.
• Keep updated with the regulatory landscape, regularly engaging with the legal and compliance teams to ensure our products are compliant with applicable laws and regulations.
• Develop a deep understanding of customers by conducting research, data analysis, customer interviews and usability testing.
• Utilize qualitative and quantitative insights to develop hypotheses and make product decisions. You also know when and how to balance data with intuition.
• Define, prioritize and communicate long-term product goals, breaking them down into tangible hypotheses/deliverables.
• Craft compelling product proposals with strong business sense to gain the buy-in of an executive audience.
• Partner with engineers, designers, marketing, acquisition, customer operations, strategy and analytics teams.
• Define, guide and execute our product strategy to deliver tools that empower our customers.
• Define clear success metrics, and support your team to achieve them.
• Communicate and collaborate with leaders from multiple disciplines and across multiple product lines.
• Contribute to others’ growth through mentoring and building capabilities across the organization, rolling up your sleeves to support any teammate in need.
• Work towards building a strong product culture where your team understands the importance of continuous testing and learning, leveraging data and customer feedback to come up with actionable insights and drive business performance.
• Be the voice of your teams across the organization.
• Deeply understand market landscape, competitors and trends that can impact your products and Bitso as a whole.

Given those expectations, you will succeed if you have a high performance in these aspects:

• Product Vision: Set the vision for the product, understanding how it connects to company objectives.
• Customer Obsession: Deep dive on user behavior by talking to real customers, analyzing data and seeing the products used in the real world.
• Ruthless Prioritization: Help our teams prioritize features based on customer needs, engineering complexity and the most relevant business outcomes.
• Structured Thinking: Ability to grasp problems of varying levels of complexity and reduce them down to their essentials.
• Execution: Understand the problems we are trying to solve and work closely with engineers, designers, data scientists and other functions to define, iterate and ship an awesome sustainable product.
• Communication: Build constructive relationships, communicate effectively with internal and external stakeholders and have a great time doing it. Written and verbal communication are key to success.

Research in Diversity, Equity, and Inclusion suggests that individuals may hesitate to apply for jobs if they do not meet all the listed criteria. At Bitso, we value diversity and your unique strengths could be just what we're looking for. If this role excites you but you don't match every point in the description, we still want to hear from you.

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