Tech Support Student Assistant

The Company

ViaBill is one of Denmark’s largest and healthiest FinTech companies operating at the intersection of the eCommerce, payments, and consumer credit sectors. Viabill is the absolute market leader and an industry pioneer and we experience constant growth. Becoming the best at something isn’t easy. It takes skill, hard work, and an unmatched level of ambition and determination. Our team is international, experienced and most of all, hardworking.

In just a few short years, we’ve grown from our first office in an art gallery in Denmark to having our team located all over Europe. And now we’re on the hunt for exceptional talent to help us scale our business in Europe. From a handful of customers to handling transactions worth more than $150M per year, we aren’t afraid of new challenges and new markets. Our strategy has been validated with external investment from leading European VCs Headline and BlackFin Capital Partners.We won’t lie, scale-ups take a lot of hard work. It takes something extraordinary to come out on top. And we want you to go the extra mile for the company – and yourself.

“Opportunities multiply as they are seized.” – Sun Tzu

Are you ready to dive into a new challenge with a team of committed, motivated, and talented individuals seeking to build the biggest global point-of-sale financing solution?

Do you like assisting people with their technical challenges?

Can you see yourself working for an international and global FinTech scale-up company where the workday is fast-paced?Well, let's chat then!

This is a part-time position, working place is in the Copenhagen HQ.

What you will do:

• Provide effective guidance on any standard software and hardware
• Configure, deploy and maintain end-user Microsoft and Mac laptops
• Configure and maintain the network in the office
• Maintain access rights management
• Keep system policies up to date
• Maintain and provide user guidance to local IT equipment
• Process incoming service desk tickets from the IT Service desk
• Keep track of repair items including communication with end-users and vendors
• Document and improve processes related to IT systems
• Administration of cloud SaaS services
• Plan and execute projects improving the IT setup

About you:

• You are getting a relevant education within IT
• You are service-minded with good communication skills
• You have experience with cloud-based SaaS products (G Suite, Atlassian and alike)
• You have experience in supporting AV and meeting room equipment
• Experience with macOS and Windows administration
• Experience working in a similar industry with high-security compliance demands
• You have excellent communication skills in English and a collaborative mind-set

Moreover, you meet the following personal requirements: - You are able to work independently as well as within a global team.

• You are proactive and able to prioritize work in a fast-paced and changing environment

Bonus qualities - Deployment via SCCM

• Knowledge about: Jamf Pro, JumpCloud, G Suite, Atlassian, Slack
• Basic PowerShell skills