General Manager, Europe

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Remember, we don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.

About us

At GoCardless we believe bank payments are the best way to pay and get paid. We also believe that bank account data is a powerful tool to make better, faster decisions. We’re making it easy to use both- for businesses everywhere.

GoCardless is used for domestic and international payments by 85,000+ organisations and counting, processing more than $30 billion across 30 countries. We are headquartered in the UK, with additional offices in Australia, France, Latvia and the United States.

The role

The GM, Europe will be responsible for scaling and managing the GoCardless team in Southern EMEA. Working closely with senior stakeholders across the business, the GM will help shape, execute and then report against GoCardless’ go-to-market strategy. The GM will build a dynamic and collaborative culture, which draws on GoCardless’ company-wide values but takes into account the things that make Southern EMEA businesses distinctive. GoCardless is still in the early stages of its growth in Southern EMEA with a mixture of developed and new markets, giving the GM a huge opportunity to make an impact as the company scales.

What excites you

• Develop and execute the go-to-market strategy in Southern EMEA, working closely with the GoCardless management team
• Shape the overall hiring plans for Southern EMEA and be responsible for hiring against them
• Execute all aspects of line management for the Southern EMEA Sales team (including target setting, reporting, compensation and professional development), while providing guidance on priorities for locally-situated Marketing and Operations FTEs
• Report to the Managing Director, International and broader management team on key leading and lagging performance indicators for the Southern EMEA business.
• Be responsible for forecasting the performance of the Southern EMEA business.
• Build relationships with key local Partners
• Build relationships with key stakeholders in the tech/Payments ecosystem (regulators, influencers etc.)

What excites us

• Experienced General Manager with a track record of successfully scaling, transforming or turning around businesses in France and ideally EMEA within a B2B digital environment
• Proven experience and evidence of creating new opportunities or entering new markets
• Proven ability to develop and execute a go-to-market strategy
• Proven track record and demonstrated success leading high-performing teams
• Successful background in defining and implementing successful sales processes and structure
• Experience in a SaaS environment with Payments industry experience being a bonus
• A SaaS Sales leader, with deep expertise in value-based selling and a focus on continuously improving the efficiency and effectiveness of Sales processes
• Worked closely with Marketing leaders to define and execute a co-ordinated go-to-market strategy in EMEA.
• Mix of commercial experience at SMB/MidMarket/Enterprise levels.
• Experience hiring, coaching and developing a geographic sales & broader support team.
• Excellent decision making and analytical skills and capable of dynamically assessing and adjusting the team’s priorities.
• A strong team player who is comfortable collaborating with stakeholders across a global organisation.
• Fully fluent in French, English and ideally Spanish or German

(some of) The good stuff

• Wellbeing - stay healthy with dedicated support and medical cover
• Work away scheme - you can apply to work away from your country of residence for up to 90 days in any 12 month period (in accordance with our work away policy)
• Adaptive Working - Our hybrid workplace model fosters collaboration and flexibility, with in-office days determined at team level
• Equity - all permanently employed GeeCees receive equity so we can share in the success we achieve together
• Parental leave - to suit everyone embarking on life's great adventure
• Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’)

Life at GoCardless

We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision.

Diversity & Inclusion

We’re building the bank payment network of the future and our ambition is to move money anywhere, for anything, for anyone. If we’re going to achieve this goal, we need to build a team of ‘GeeCees’ that is as wonderfully diverse as the world we live in - with a multitude of perspectives, experiences & backgrounds.

We’ve got a long way to go, but here’s how we’re doing as of July 2024;

45% identify as women

23% identify as Black, Asian, Mixed or Other

10% identify as LGBTQIA+

9% identify as neurodiverse

2% identify as disabled

If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latest D&I Report

Sustainability

We’re committed to reducing our impact on the environment, leaving a more sustainable world for future generations. In 2021 we became co-founders of the Tech Zero coalition, a group of businesses committed to taking climate action as part of the UNFCCC Race to Zero. We aim to reduce our impact and to create positive change on the natural world. Check out our sustainability action plan here.

Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn.