Business Development Representative

At Deputy, we empower businesses to build thriving workplaces - ones where staff are engaged, customers are served well, businesses are legally compliant, and companies’ profits thrive. Our reach extends across 100+ countries worldwide, serving more than 330,000 workplaces.

Deputy is a global SaaS workforce management company headquartered in Sydney, San Francisco, and London, backed by top investors and recently surpassed $100m in annual recurring revenue. We've helped millions of workers across industries and aim to empower 80% of the global workforce. If you're passionate about improving the world of work, one shift a time, join us at Deputy and help shape the future of hourly employment!

Here at Deputy, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.

As a Business Development Representative (BDR) at Deputy, you will play a pivotal role in driving new business across targeted segments. Collaborating cross-functionally, you will help execute an innovative outbound strategy, actively sourcing and building pipelines for our Account Executives. We’re seeking enthusiastic and ambitious individuals ready to enhance our sales efforts.

In this role, you will spend a significant amount of time making cold outbound calls, re-engaging with previous inquiries, and sending prospecting emails to potential Deputy customers. You will also coordinate qualified discovery calls and demonstrations with the Account Executive team to facilitate the sales process.

We are looking for individuals committed to continuous learning and who inspire their teammates to succeed. If you are ready to contribute to our team and grow your career in sales, we want to hear from you!

Responsibilities

• Proactively source, engage, and qualify strategic prospects in targeted industries.
• Navigate a high volume of sales inquiries and proactively reach out to prospects via phone calls (90% of your role will focus on outbound leads).
• Qualify prospects for the Deputy sales process, ensuring optimal scheduling of demonstrations with Account Executives.
• Coordinate appointments and web demonstrations with the sales team to advance leads toward subscription.
• Accurately document prospects' pain points and business cases in our CRM (Salesforce) and maintain up-to-date records.
• Uphold a customer-first approach, providing a positive first impression of Deputy to all prospects.

Skills & Experience

• Bachelor’s degree or equivalent experience, will be highly regarded
• At least 1 year of outbound sales experience is preferred as an SDR, BDR, or in agency recruitment
• Experience in hospitality, retail, or healthcare/medical sectors is advantageous.
• Exceptional phone presence and interpersonal communication skills, with the ability to build rapport quickly
• Experience qualifying prospects and effectively relaying insights to Account Executives.
• Ability to engage key decision-makers and translate their pain points into viable product solutions.
• Familiarity with outbound account planning, research, and prospecting is a plus.
• Driven to meet and exceed measurable performance goals.
• Strong work ethic, integrity, and resilience; adaptability to the dynamics of a scaling organisation
• Data-driven and process-oriented approach to work.
• A growth mindset, focused on continuous learning and achievement
• Team-first mentality with a commitment to collective success.
• Any experience in the following technologies will be advantageous: Salesforce, Groove,, ChiliPiper, Zoom, Google Suite, Intercom, Slack