NHS Sales Lead

About Koa Health

Koa Health is a fast-growing company focused on delivering innovative digital mental health solutions to healthcare providers. Having licensed four evidence-based digital enabler for therapy (DET) products from Oxford University in December 2023, we are now working with NHS services to address critical mental health needs. Our goal is to leverage the most evidenced digital technology to help enhance patient care, open access to child and adolescent mental health services as well as NHS Talking Therapy services, and support clinicians.

Why this position now?

Building on successful sales to more than twenty NHS services to date in 2024, we seek to continue to expand our partnerships. We are recruiting a dedicated NHS Sales Lead to drive new business development. This role is essential in building and expanding our presence in the UK healthcare market, and driving the next phase of our growth.

The NHS Sales Lead will be responsible for driving growth within the NHS by building the pipeline of target customers, securing new contracts, managing prospective clients and their successful handoff to Koa’s delivery teams, and thus ensuring that Koa’s digital mental health solutions are deployed widely across NHS services. This individual will work closely with the CEO and Chief of Staff to identify sales and marketing opportunities, as well the Clinical Director as the Clinical SME with extensive experience in service transformation. The role requires an in-depth understanding of NHS structures, procurement processes, and the access and quality challenges faced by mental health services. The NHS Sales Lead will be required to develop an in-depth understanding of Koa Heath’s products and services.

Responsibilities:

• Develop and execute sales strategy: Create and implement a sales strategy to expand Koa Health’s presence within NHS services, targeting contracts with NHS Trusts, ICBs, and key healthcare stakeholders.
• Manage key relationships: Build and maintain strong relationships with NHS decision-makers, acting as the main contact for NHS partners, ensuring smooth contract negotiations and execution.
• Work closely with NHS stakeholders: Use your NHS knowledge to navigate procurement pathways, ensuring Koa Health’s solutions align with NHS needs and are included in priority procurement frameworks.
• Lead business development activities: Identify new business opportunities, collaborating with internal teams and Oxford University to align with Koa Health’s goals and NHS requirements.
• Monitor and report progress: Report regularly on sales performance, pipeline (via HubSpot), and market insights, including NHS priorities and competitor activity.
• Collaborate cross-functionally: Work with internal teams (Commercial, Clinical, Product, Delivery, Operations, Legal, Marketing) to ensure smooth implementation and success of Koa Health’s solutions within NHS settings.
• Ensure client success: Support NHS services in adopting Koa Health’s digital solutions and transition them to Koa’s Delivery Team.

Key Objectives:

• Meet and exceed NHS sales targets.
• Build a strong pipeline and close contracts with NHS Trusts and ICBs.
• Lead negotiations and manage the sales cycle from contact to contract execution.
• Maintain relationships with NHS partners, identify upsell opportunities, and ensure satisfaction with Koa Health’s solutions.

Qualifications:

• Proven NHS sales track record.
• In-depth understanding of NHS structures, procurement processes, and mental health service challenges.
• Strong communication, negotiation, and relationship management skills.
• Experience managing complex sales cycles and closing deals with NHS Trusts.
• Ability to work independently and in teams, with strong organisational skills.
• Passion for digital health and mental health innovation.

Desirable:

• Clinical qualifications, such as nursing, clinical psychology/psychology practitioner (e.g. CWP, PWP, EMHP), or Allied Health Professional.
• Experience in NHS or academic settings, particularly in service transformation or innovation deployment.
• Additional qualifications in Public Health or Quality Improvement methodology.

Why Join us?

Koa Health is at the forefront of digital mental health innovation. As the NHS Sales Lead, you will play a critical role in expanding access to cutting-edge mental health solutions within the NHS, helping patients receive the care they need. You’ll be part of a dynamic team, working alongside leaders in digital health, and have the opportunity to transform and modernise patient care.