Pharmacy Assistant

Permanent, full-time opportunity

Location & Hours of Operation: Ability to commute to 2-2624 Dunwin Drive, Mississauga, ON. We’re looking for someone with the flexibility to work variable shifts during our operating hours: Monday to Friday from 9:00am to 7:00pm and Weekends from 9:00am to 5:00pm.

Affirming Care Pharmacy is located on the unceded and traditional territories of the peoples of the Treaty and Traditional Territory of the Mississaugas of the Credit First Nation, The Haudenosaunee Confederacy, the Huron-Wendat and Wyandot Nations. The city of Mississauga is also homeland to many global Indigenous Peoples.

Who we hope to find:

We are looking for a Pharmacy Assistant to join our incredible Affirming Care Pharmacy team in Mississauga, ON. Reporting to our Pharmacy Manager, the Pharmacy Assistant will be responsible for preparing, filling, dispensing and shipping prescription medications to our patients. If you are looking for the opportunity to join a rapidly growing company, we highly encourage you to apply!

In this role, you’ll make an impact by:

Providing Patient Care & Support

• Providing exceptional customer service to patients
• Assisting patients across various communication platforms; phone, email, SMS and other internal systems
• Navigating insurance challenges with patients and proactively identifying solutions
• Creating and maintaining spreadsheets to track and monitor patient records

Supporting Prescription & Pharmacy Operations

• Executing the end-to-end prescription process; preparing, filling, labeling, dispensing, packaging and shipping
• Verifying prescription information is complete and accurate
• Ensuring every request is processed accurately and as per the College of Pharmacy regulations
• Maintaining an efficient, safe and tidy dispensary
• Performing key administrative duties; managing a high volume of inbound and outbound calls, creating and updating patient profiles and maintaining internal pharmacy databases
• Assisting with inventory management; performing inventory audits, managing packaging and pharmacy supplies, and coordinating medication orders with the Pharmacist
• Collaborating with the Affirming Care team and telehealth partners

We need someone who has:

• 2+ years of pharmacy experience
• Knowledge and efficiency of all aspects of pharmacy software (data entry, billing, report generating, troubleshooting)
• A positive attitude, a strong sense of urgency and a team player mentality
• Experience performing a variety of tasks daily in a fast-paced work environment
• The ability to set priorities, manage time effectively, and is detail oriented
• Active listening and strong communication skills (written and verbal)
• Ability to work different shifts including evenings and weekends

It would also be great if you have:

• Knowledge of provincial/federal benefits programs
• Knowledge and experience working with patient support programs
• The ability to communicate with patients in Spanish, Portuguese, or Mandarin, both written and verbally

Compensation:

• $50,000 - $56,000 CAD/year (equivalent to $24.04 - 26.92 per hour), reviewed annually
• Eligible for quarterly bonuses
• Earn stock options through our Equity Incentive Plan—connect your efforts to PurposeMed’s growth as we work together to improve the lives of our patients across North America.
• The compensation listed above refers to a yearly base salary that may vary depending on a candidate's relevant qualifications, knowledge, competencies and work experience, and other factors including market conditions. Base pay is just one aspect of our total rewards at PurposeMed—see our other exciting benefits below! (Please note that the benefits listed are specific to full-time team members and may be adjusted based on your location or employment type).

*Do you think you could be our next Pharmacy Assistant? We look forward to seeing your application!

#LI-Onsite*