Relationship Trainee

Designation - Relationship Trainee

About Rupeek

Founded in 2015, Rupeek is India’s leading asset-backed digital lending fintech platform. Built on the Technology, Integrity & Fair value first ethos, its vision is to be a new age, innovative brand solving the credit pain points of Indians. Rupeek aims to create equal access to credit for every Indian by enabling hassle-free doorstep gold loans at the lowest interest rates, its first flagship product with many more to follow. Rupeek is currently present in 60+ cities and it is the first-ever fintech in the asset-backed lending category to record a $1bn annual run rate (ARR). Headquartered in Bangalore, Rupeek's investors include Sequoia Capital, Accel Partners, Bertelsmann, GGV Capital, VEF, and Lightbox.

You will be trained on:
● Gold Appraisal
● Lead generation
● Customer relationship management

Roles and Responsibilities:

● To ensure 100% right valuation - capturing right cartage, proper stone deduction, avoid/ prevent spurious/unacceptable ornaments.
● Adhering to high ethical standards and complying with all the laid down processes / policies of Rupeek - KYC adherence. Verify customers KYC & complete online registration.
● Coordinate with the Manager and stakeholder for loan approval.
● Ensure to bring in New Customers and maintain good relationships with existing customers for generating renewal & referral business.
● Resolving all customer doubts and questions while processing the loan.
● Participate in business development activities to improve the brand visibility of Rupeek Gold Loan in the catchment areas and to generate leads of prospective customers.

Persona

● 0-12 months of working experience in any field
● Applicant Should have completed Graduation
● Up to 27 years of age
● Excellent communication skills in the local language and elementary english
● All candidates must have a 2 wheeler and Driving License within 60 days of joining Rupeek