Founding Talent Lead

Why you should join us

Tandem is a generational opportunity to rethink how we bring new therapies to market, and our path to doing so is significantly de-risked – we have:

• Exponential organic growth: We have product-market fit and are growing rapidly through word-of-mouth. Tandem supports thousands of patients every week and is doubling physician user count every month. We will reach millions by 2025.

• An AI-first business model: Our approach is distinctly enabled by AI, but our business will get stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that will compound over time.

• Top tier investors: With the traction to support conviction in our model, we raised significant funding from investors (including Thrive Capital, General Catalyst, Bain Capital Ventures, and Pear VC) to build an exceptional team of engineers and operators.

Our number one priority is scaling to market demand. We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow. We move fast and need to move faster.

All full-time roles are in person in New York. You can learn more about working with us in the last section of this page.

About the role

We are looking for a Founding Talent Lead to build out our Talent function and ensure we can grow our team to meet consumer and physician demand. You will partner with (and report directly to) our founder/CEO to develop our recruiting infrastructure, talent brand, and candidate experience. This role requires comfort with working across technical, business, and operations roles and adapting to frequent changes in requirements. You will be directly responsible for growing our team as quickly as we need to while maintaining an extremely high bar.

We are committed to making Tandem a company that is known for the quality of its team and that hyper talented individuals dream of joining. You will own the talent function that makes this possible, but recruiting is a top priority for our full team and will have as much support as necessary.

If you join, you will:

• Design and own the end-to-end recruiting cycle, including job descriptions, sourcing, interview processes, calibration and decisions, offers, and closing

• Help define the approach and resources needed to hit hiring targets and scale our early team across Engineering, GTM, Operations, and Product & Design

• Find and engage candidates by leveraging referrals, sourcing new leads, new recruiting tech, external recruiters, events, and more

• Conduct candidate calls to both assess their fit for and educate them on Tandem and specific roles on our team

• Oversee scheduling, coordination, offers, and all other candidate communication (with a support team)

• Facilitate new hire onboarding

• Use data, feedback, and external research to continuously iterate and improve our interview processes and experience for candidates

• Partner with our founder/CEO to develop strategies to build and enhance our employer brand to attract top talent

We’ll be most excited if you have:

• 3+ years of full-cycle recruiting experience, including technical recruiting (preferably in a high-growth startup environment)

• Experience establishing recruiting processes from the ground up that drove high fill rate

• Demonstrated creativity in approaches to recruiting - you experiment with non-traditional methods of recruiting talent and love the hunt for the right person

• Unyielding commitment to ensuring exceptional candidate experiences

• Strong written and verbal communication that allows you to be an effective participant in internal debates and pitch candidates nearly as well as the CEO

• Track record of moving quickly, finding shortcuts, and going to unreasonable lengths to deliver on goals

• High NPS with your former teammates

This is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying! We’re excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply.

Working with us

Tandem is based in New York, with our full team working out of a beautiful and spacious office in SoHo.

We run as a high-trust environment with high autonomy, which requires that everyone is fully competent and operates in line with our principles:

• Commit to audacity."Whether you think you can, or you think you can't – you're right.”

• Do the math. Be rigorous, assume nothing.

• Find the shortest path. Use hacks, favors, and backdoors. Only take a longer road on purpose.

• Spit it out. Be direct, invite critique, avoid equivocation – we want right answers.

• Be demanding and supportive. Expect excellence from everyone and offer help to achieve it.

• Do what it takes to be number 1. We work hard to make sure we win.

We provide competitive compensation with meaningful equity. Everyone who joins early will be a major contributor to our success, and we reflect this through ownership and pay.

We also provide rich benefits to ensure you can focus on creating impact:

• Fully covered medical, vision, and dental insurance.

• Memberships for One Medical, Talkspace, Teladoc, and Kindbody.

• Unlimited paid time off (PTO) and 16 weeks of parental leave.

• 401K plan setup, FSA option, commuter benefits, and DashPass.

• Lunch at the office every day and Dinner at the office after 7 pm.

Our salary ranges are based on paying competitively for our company’s size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Tandem (for full-time employees). Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity.