Onprem Infrastructure Engineer

Who are we?

Fulcrum Digital is a leading IT services and business platform company. We partner with global companies from diverse industries, including banking and financial services, insurance, higher education, food services, retail, manufacturing, and eCommerce. With expertise in digital transformation, machine learning, and emerging technologies, we offer a consulting-led, integrated suite of enterprise-grade software products, services, and solutions.

The Role :

Onsite, Mexico DF

Contract

We are looking for an Sr. Infrastructure Engineer to join our Platform support team to collaborate with a world-class engineering team to ensure the stability of the platform responsible for processing real-time payments (SPEI). This is a senior-level position based in Mexico City working on client's Offices most of the time.

What you’ll do?

• Support the engineering and data teams in monitoring, reporting, and creating new developments for the scalability and security of our platform.
• Support engineering and data teams in enhancing the scalability, reliability, and security of our platform.
• Support all infra daily activities ( DB, Firewalls, Servers, Storage, Backup, VM, Containers, monitoring tools)
• Design, implement and handle performance monitoring for our systems and applications
• Maintain up-to-date documentation on the design, implementation, and troubleshooting of the system.
• Identify opportunities for automation and efficiency in the end-to-end product delivery cycle
• Build process automation to streamline daily tasks in the SPEI operation.
• Verify operations and balances, confirm if any transactions need to be recorded in the Business Core.
• Monitor, reconcile, verify and resolve any discrepancies found on transactions.
• Settle same-day operations and obligations in both SPEI and Business Core.
• Request proper authorizations to approve any manual transactions.
• Process and report returned transactions
• Report atypical transactions to management
• Follow all regulations established in the internal manuals and ethics code, as well as any other applicable regulations

Requirements

• 4+ years of relevant work experience as SysAdmin
• 4+ years of experience with SQL, MySQL databases.
• 2+ years of experience working in virtualized environments (VmWare)
• Desirable to understand Banxico’s regulations
• Experience with creating user manuals and network diagrams
• Experience with monitoring tools. Solarwinds and Graphana desirable
• Experience with Windows/Linux servers
• Experience designed fault tolerant services
• Experience with containers and Jboss