Senior Product Manager (Identity and Security)

Summary

Nametag is seeking an experienced Product Manager to lead the development and management of our identity verification and account protection solutions. This role requires expertise in security, identity verification, and multi-factor authentication (MFA) systems. The ideal candidate will have a strong background in product management within the IAM space, with a proven track record of delivering impactful solutions that meet the evolving needs of enterprise customers.

Role Overview

As the Product Manager, you will be responsible for shaping the strategy and overseeing the execution of our identity verification and account protection products. You will work closely with cross-functional teams, including engineering, design, and security, to ensure that our solutions are secure, scalable, and aligned with market needs. Your role will be pivotal in driving product innovation, ensuring customer satisfaction, and maintaining Nametag’s position as a leader in the identity management space.

Responsibilities

1. Product Strategy & Roadmap:

• Develop and execute the product strategy and roadmap for identity verification and account protection solutions, ensuring alignment with Nametag’s business objectives and customer needs.

• Conduct market research to stay ahead of industry trends, identify opportunities for innovation, and understand the competitive landscape in IAM and security.

• Prioritize product features and enhancements based on customer feedback, market demands, and the overall strategic direction of the company.

1. Product Development:

• Collaborate with engineering, design, security, customer adoptions, sales and other teams to define product requirements, ensuring that the development process is aligned with the product vision and customer needs.

• Oversee the product development lifecycle from concept to launch, ensuring timely delivery and high-quality outcomes.

• Ensure that all products comply with industry standards, regulations, and best practices in security and identity management.

1. Customer-Focused Product Innovation:

• Engage with enterprise-level customers to gather insights and feedback that inform product development, ensuring our solutions address real-world challenges and pain points.

• Work closely with the Sales and Customer Success teams to understand customer needs, refine product positioning, and support the creation of go-to-market strategies.

• Participate in customer-facing meetings and presentations, acting as a subject matter expert to articulate product capabilities and future enhancements.

1. Performance Tracking & Continuous Improvement:

• Define and monitor key performance indicators (KPIs) to measure the success of product initiatives, ensuring continuous improvement and alignment with business goals.

• Analyze product performance data, customer feedback, and market trends to identify areas for enhancement or new opportunities.

• Work with cross-functional teams to implement changes and improvements that enhance the product’s value proposition and user experience.

1. Cross-functional Leadership:

• Lead cross-functional teams through the product development process, fostering collaboration between engineering, design, marketing, and sales.

• Serve as the voice of the product in internal discussions, ensuring that customer needs and market demands are at the forefront of decision-making.

• Communicate product vision, progress, and challenges to stakeholders across the company, ensuring transparency and alignment.

Ideal Qualifications

• Proven experience in product management with a focus on identity and access management (IAM), security, and/or identity verification.

• Strong background in managing enterprise-level IAM implementations, particularly with MFA providers and related IAM systems.

• Precision and Attention to Detail: Demonstrated ability to manage complex projects with a keen eye for detail, ensuring that all aspects of product development meet high standards of quality and security.

• Creativity: ****Ability to think creatively and strategically to solve complex problems and innovate within the IAM and security space.

• Cross-functional Collaboration: Experience working closely with engineering teams to prioritize development cycles, balancing customer needs with technical constraints.

• Excellent communication and presentation skills, capable of conveying complex technical concepts to both technical and non-technical stakeholders.

• Understanding of the security and privacy concerns prevalent in large enterprises, with a strategic approach to integrating new technologies.

• Uphold the highest standards of confidentiality and respect for the privacy of our customers, ensuring that all communications and strategies are handled with the utmost discretion.

Compensation

The base salary range for this full-time position is $110,000 to $160,000 plus equity and benefits.

Nametag is a founding member of the Open Imperative, and publicly committed to pay equity in the technology industry. We post positions with ranges to encourage people of different backgrounds and experiences to apply, but the salary for every specific job offer is benchmarked using market data sources to ensure they are fair and consistent.

Our salary ranges are determined by role, level, and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter or hiring manager can share more about the specific salary range during the hiring process.

Culture & Perks

• Remote-first: We are building a world-class, remote-first culture and we want to find super-talented people who can contribute from anywhere. Our team members are located in Seattle, San Francisco, Ann Arbor, Denver, NYC, and elsewhere. Everyone works in their own time zone, and we align team meetings on a common time that works for all. There are no water cooler conversations for a selected few; everyone has a voice.
• HQ Office in Seattle: Our HQ is in Seattle and we have an office in the hip Capitol Hill neighborhood, with views of the Space Needle and just a few blocks from AWS.
• In-person collaboration: We find remote work is best when we pair it with in-person time, so we plan to bring the team together at least once per quarter. Sometimes in Seattle, but more often, we plan to go somewhere off-site and spend a few days together. Travel and meetings will be pre-arranged in advance so everyone can make plans to help cover at home, and everyone will need to be vaccinated against COVID-19.

We Offer

• Competitive salary
• Competitive stock options
• Comprehensive health benefits (medical, dental, vision)
• Flexible time off policies
• Quarterly team off-sites
• New computer hardware and equipment
• An inclusive work environment where you can have an impact