Senior/Lead Client Success Manager

About the Role

Up to now, Client Success and upselling existing clients has been executed by the CEO and others on the Go To Market team. Now that the enterprise client roster is expected to quadruple by year-end, the Company needs a dedicated leader to help these existing clients succeed and grow on the Safari AI platform. This first Senior manager will operate out of the Company's Midtown Manhattan office and report to and work directly with the CEO and Co-founder.

Requirements for the Role

• Mandatory #1 Requirement: Track record of making enterprise clients insanely happy by being the main point of contact in relationships
• Fast technical learner, without needing to be an engineer; not afraid to ramp up quickly on technology
• Experience crafting and communicating ROI, Payback Periods, and other financial performance metrics
• Proven ability and willingness to jump focus from industry to industry by having exposure to multiple business models at once
• Early- to Mid-stage startup experience, preferably in a "doer" role, not just management
• Excellent written and verbal communication skills
• Excited to work in the office daily with other teammates
• Willingness to travel - sometimes often - to face-to-face client meetings

What Safari AI offers

• An opportunity to shape an early-stage AI startup and revolutionize how businesses improve their Speed of Service and Optimize Operations
• Professional growth at a fast-growing, venture-funded startup with proven founders
• Competitive salary and meaningful equity for early team leaders
• Unlimited vacation days
• Generous health benefits (Health, Vision, Dental)
• 401k contributions enabled
• Brand new, top of the line hardware and whatever else you need to help you win