Client Success Management (Apprentice/Graduate)

Who We Are

At ATLAS ANALYTICS, we believe in flexibility and the freedom to work on one’s own terms. We are a close-knit group of passionate and driven individuals on a mission to change how sales and business development are being done. If you are performance-driven, would like to work with leading blue-chip clients from around the world, and build strong relationships in a supportive environment, we are looking forward to your application.

About This Role

This is an exciting opportunity to be a key part of a growing team and take your personal skills to the next level—all from the comfort of your home, where your earning potential is only limited by your desire to succeed. Are you a “people person” with a knack for anticipating customer needs and building genuine relationships? At ATLAS ANALYTICS, we are seeking a motivated and empathetic individual to join our team as a Client Success Apprentice. This 6-month paid apprenticeship offers immense room for personal and professional growth, responsibility, and the flexibility to work remotely within an international startup environment.

Who We Are Looking For

We are looking for a proactive and detail-oriented apprentice who is passionate about building strong relationships with clients and eager to learn the ins and outs of client management. You will work closely with our Head of Client Success, assisting in daily operations and supporting our efforts to deliver outstanding service to our clients.

Key Attributes:

• Strong interpersonal and communication skills.
• High level of organizational skills and attention to detail.
• Proactive attitude with a willingness to learn and take on new challenges.
• Ability to work collaboratively in a team environment.
• Basic understanding of client management or a keen interest in learning about it.
• Flexibility and adaptability in a fast-paced work environment.

Responsibilities

As a Client Success Apprentice, you will ensure our clients receive exceptional service and support. Your role will involve a variety of tasks aimed at enhancing client satisfaction and maintaining smooth operations within the team.

What You'll Do:

• Client Interaction: Assist in maintaining strong relationships with our clients, responding to inquiries, and ensuring their needs are met promptly and effectively.
• Support Daily Operations: Aid the Head of Client Success in day-to-day tasks, including scheduling meetings, preparing reports, and coordinating with internal teams to address client requirements.
• Client Onboarding: Help in the onboarding process for new clients, ensuring they have a seamless experience from the start.
• Data & Campaign Management: Update and manage client information in our systems, ensuring accuracy and confidentiality. You will also assist in the campaign creation & data briefing process.
• Feedback and Improvement Gather and analyze client feedback to identify areas for improvement, helping to implement solutions that enhance client satisfaction.
• Project Assistance: Support ongoing projects by coordinating activities, tracking progress, and ensuring timely completion.
• Learning and Development: Participate in training sessions and workshops to develop your skills and knowledge in client success management.

Salary, Benefits & Growth Opportunities

This apprenticeship offers a unique opportunity to gain hands-on experience in client success management within a supportive and innovative environment.

• Compensation: Paid apprenticeship with discretionary performance-based bonus.
• Collaboration: Work directly with the founding team on various client projects.
• Growth: Potential to transition into a full-time Client Success role.
• Training: Internal training sessions, 1:1 coaching, and career development.
• Flexibility: Work from anywhere.

Working at ATLAS ANALYTICS

If you are eager to learn, grow, and contribute to our team's success, we would love to hear from you! To jump-start the process, please complete our application form.

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