Sales Development Representative

We are united in our mission to make a positive impact on healthcare. Join Us!

• South Florida Business Journal, Best Places to Work 2024
• Inc. 5000 Fastest-Growing Private Companies in America 2024
• 2024 Black Book Awards, ranked #1 EHR in 11 Specialties
• 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold)
• 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara)

Who we are:

We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US.

At ModMed & Klara, we're revolutionizing the healthcare landscape with our innovative technology platforms, creating a brighter future for the industry.

Our web and mobile applications are transforming healthcare information technology to increase practice efficiency and improve patient outcomes. We offer end-to-end specialty-specific solutions from practice management, through EMR to Revenue Cycle Management (RCM) and Provider Collaboration that help our clients maximize their efficiencies.

As a vital part of our mission, our Sales Development Representatives (SDRs) drive growth both externally by expanding ModMed/Klara's presence within the healthcare sector, and internally by fostering their own professional development. Seize this unique opportunity to join our dynamic team, where you'll make a meaningful impact on healthcare while accelerating your career trajectory in an environment that values innovation, growth, and collaboration. This is a great opportunity to grow your career by learning and developing foundational sales and business skills within a progressive and high-growth company that is truly modernizing medicine!

Your Role:

Sales Development Representatives are crucial in generating new business for the company by creating market awareness, identifying potential clients, and qualifying leads through inbound and outbound channels. Their primary responsibility is to turn leads into qualified opportunities by partnering with marketing and sales to execute lead-generation phone and email campaigns. They develop relationships with prospects and act as the initial point of contact, working towards scheduling demonstrations for their assigned Regional Sales Managers (RSMs).

• Conduct outbound cold calls, develop email campaigns, and use other social mediums, such as LinkedIn, to educate and demonstrate the value of our solutions to prospects
• Research target leads and personas and create an analysis of the prospect before handing them off to a Regional Sales Manager(s) or Account Executives
• Refine your sales skills, and quickly learn about the healthcare industry and our product offering to effectively communicate the value proposition of our solutions and overcome objections and competitive questions
• Follow-up on inbound marketing leads and identify qualified opportunities providing appropriate levels of information at the right time for interested prospects
• Maintain detailed and updated documentation and lead management activity using Salesforce.com, SalesLoft/Outreach, and other tools
• Consistently achieve qualified opportunity quotas to ensure territory revenue objectives

Skills & Requirements:

• Bachelor's degree in communications, pre-med, business, marketing, or related degree preferred
• 1-2 years of previous professional experience in sales, marketing, communication, or related professions is highly preferred
• Experience using the following tools is a plus: CRM, EHR, Salesforce, SalesLoft, Outreach, Zoom Info, G-Suite/Mac
• A strong interest in healthcare and developing a career in sales
• Polished and engaging communication skills, both written and verbal
• Strong problem-solving skills with the ability to overcome objections and think on your feet
• Strong planning and organizational skills
• Flexible and adaptable with an ability to receive and learn from feedback
• Exhibits grit: stick with things until finished, even in the face of adversity, with an ability to bounce back from failure or disappointment
• Business acumen and customer orientation: exhibits knowledge of products and customer profiles through proactive research
• Collaborative and team-oriented

#LI-SM2 #LI-REMOTE

ModMed Benefits Highlight:

At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits, including:

• Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
• 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
• Generous Paid Time Off and Paid Parental Leave programs,
• Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
• Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
• Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.