Sr. Automation Engineer- PSR

About Us:

LogicMonitor is the leading fully automated, cloud-based infrastructure monitoring and observability platform for enterprise IT and managed service providers.

We love going to work and think you should too. We are customer obsessed, work as one agile team, and strive to be better every day while building trust. These are our core values. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.

This position is located in Pune. You'll be working in a major tech center of Pune, India. We call our offices Centers of Energy, because they’re where we accelerate work, spark creativity, and ignite our culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.

LogicMonitor is an equal opportunity employer. We deeply care about our employees' well-being, creating an environment where everyone feels valued and respected. We celebrate the diversity of our team and are committed to fostering a culture of inclusivity. When you join LogicMonitor, you're not just an employee to us, but a valued member of our community. Come as you are, be yourself, and let's grow together.

To learn more about life at LogicMonitor, check out our Careers Page.

What You'll Do:

LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation.

Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the sixth year in a row!

LogicMonitor Engineering team is looking for a Senior Automation Engineer who can analyze and test the industry-leading SaaS-based datacenter monitoring solution that helps customers to monitor a wide range of devices. As a part of an agile development team, you will help define QA testing strategy, review requirements/specification, design test cases, conduct full QA test lifecycle to ensure the software quality of LM products and services. The Senior QA Engineer will work closely with developers and provide technical guidance

Here's a closer look at this key role:

• Safeguard and ensure the quality of LM product and business applications.
• Executes Software Functional, Regression, Performance/Load, and Automation testing
• Actively contribute to automation coverage efforts
• Focus on automation and process efficiency and work products produced (test plans, test cases, etc) must be of the quality that they can be used as examples for QA Engineers.
• Communicate effectively with developers and team members regarding your findings.
• Design, build, implement, and perform functional test plans and test cases (manual & automated), based on system understanding and analysis of functional specifications; works with product managers and developers to understand business requirements and perform test effort estimation.
• Identify and generate well documented bug report for each test result using Confluence and JIRA.
• Provide valuable inputs when reviewing requirement documents and technical specifications.
• Work closely with the rest of the engineering team as well as the product team to evaluate and develop best practices & solutions
• Create and maintain use cases, test matrices, and regression tests for new and existing features
• Continuous Improvement: As a Senior QA Engineer you will share your knowledge through lunch and learns, workshops and other means to help level up the organization and not just your team. What You'll Need:
• 5+ years of commercial or enterprise application Performance testing experience, including test execution, testing analysis and test case design, etc.
• BS or above degree in computer science or related field.
• "Hands-on" experience on UI performance testing in scripting and test execution. Ex - HP LoadRunner
• Hands-on experience on JMeter in scripting, execution and results analysis.
• Hands-on experience on Rest APIs, ability to understand the Cloud based architecture and identification of server side usecases for scalability support including cache management like Redis
• Ability to troubleshoot the SaaS environments with exposure to microservices communication with MSK Kafka based architecture
• Experienced in testing distributed web-based or SaaS solution(s) with hands-on experience of AWS Cloud
• Familiar with at least programming language such as, Java,
• Proficiency with HTTP, SQL and at least one scripting language.
• Ability to execute SQL Queries for DB verification
• Familiar with agile process, quality estimate, QA testing process and tools.
• Hands-on experience on Linux
• An expert, or able to quickly develop competencies, in numerous technologies (i.e. you can learn quickly!)
• Strong written and verbal communication skills.
• Able to work with a development team and develop strong, reliable, and effective relationships with team members
• Ability to juggle priorities and work under pressure to deliver against client deadlines also enjoys solving problems (so fun!)
• Persistent: if initial approach doesn't work, must be aggressive in conceiving alternative approaches and following through to success
• Inclined to see problems from the point of view of the customer and of our customer base as a whole