Senior Data Analyst - SF

Aircall is a place where voices are valued.

Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 20,000+ customers (and growing) to make authentic, human connections.

Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, or at home – everyone has a voice that is valued.

Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.

About the teamOur Data team is the backbone of Aircall’s decision-making process, driving product development and business growth with cutting-edge data products, tools, and actionable insights

About the roleAs a Senior Data Analyst, you will provide invaluable insights to our product and business teams, working closely with our product and engineering leaders. You'll support impactful initiatives including pricing, packaging, multi-product strategies and self-service approaches. You will collaborate cross-functionally with Engineering, Sales, Finance, Marketing, and Customer Relations to translate data needs into powerful solutions. You'll also establish best practices in analytics and mentor team members, ensuring high standards in data governance and insight generation.

Your mission @ Aircall:

• Partner with product and business leaders to define the analytics roadmap and deliver key projects in customer acquisition, engagement, and retention
• Provide actionable insights and compelling narratives to influence major decisions at the C-level
• Build a culture of experimentation by designing and executing rigorous A/B tests to measure business impact
• Work closely with data engineers to continuously improve the data stack, governance practices, and analysis quality

A little more about you:

• 5+ years of hands-on technical experience in a high growth environment
• Proficiency in SQL for deriving insights
• Proficiency in Python is a plus
• Data-driven, structured and solution oriented with extensive experience in building rigorous experiments
• Excellent interpersonal skills and the ability to explain complex data clearly to stakeholders at all levels
• You have an insatiable curiosity and are biased toward action