Engineering Manager, Borrower Activation (New York City)

About the role:

As an Engineering Manager at January, you will play a crucial role in evolving our software from its initial focus on proving product-market fit to a more refined, optimized, and user-friendly version 2.0.

Your responsibilities will include:

Drive Borrower Portal Innovations: Lead efforts to enhance our borrower portal by improving performance, implementing front-end best practices, optimizing load times, streamlining user interfaces, and ensuring responsive design across devices. These improvements will provide a smoother user experience and empower borrowers to manage their debts more effectively.

Develop Custom Financial Solutions: Design personalized settlement solutions and adaptable payment plans tailored to individual borrower needs. This role requires innovative problem-solving to create financial relief efforts that are impactful and user-friendly.

Revamp Payment Processing: Oversee the upgrade of our payment infrastructure to improve reliability and performance. Address complex technical issues to ensure high system availability and seamless operations.

Enhance Team Skill Development

Your leadership will drive project success and foster the professional growth of your team, ensuring their skills in cutting-edge technologies and best practices in software development continually evolve.

Collaboration with Key Teams

• Compliance Team: Guide the engineering team to ensure the borrower portal adheres to regulatory standards, maintaining data integrity and security.
• Customer Success Team: Collaborate closely to align the portal’s features with the needs of financial institutions, enhancing support for debt collection processes.
• Platform Team: Utilize essential technologies and infrastructure insights to ensure the borrower portal’s robustness and scalability.

Your Impact:

Team Leadership and Strategy

• Strategic Vision: You will transform the borrower portal into a best-in-class platform that sets industry standards, ensuring borrowers can manage their debts with ease and efficiency.
• Operational Excellence: Through your leadership, our engineering processes will be optimized, reducing time-to-market and increasing productivity, allowing us to deliver features that consistently meet and exceed user expectations.
• High-Impact Decision-Making: You will set technical directions that align with company objectives, ensuring that our engineering efforts directly contribute to our strategic goals and business success.

Technical Excellence

• Quality Champion: By conducting thorough code reviews and managing technical debt, you will maintain a robust, scalable codebase that supports long-term growth and innovation.
• Innovation Driver: You will introduce cutting-edge technologies and best practices, fostering a culture of continuous improvement and technical excellence.

Team Development

• Mentorship and Growth: You will create a culture of learning and development, sharing your knowledge and providing mentorship that helps team members reach their full potential.
• Team Development: Your support in professional growth and skill development will ensure that our team remains at the forefront of technology and innovation.
• Supportive Environment: You will foster a positive, inclusive, and collaborative team culture, where members feel valued and motivated to achieve their best.
• Effective Feedback: Through regular 1:1 meetings and constructive feedback, you will ensure continuous improvement and high performance, addressing any issues proactively and fairly.

What You Bring to the Table:

• A minimum of 5 years of experience as a Software Engineer, with leadership or management experience.
• Proficiency in at least one modern programming language (Java, Python, Go, etc.).
• Strong problem-solving and analytical skills.
• A passion for collaboration and proven ability to work effectively with cross-functional teams.
• Full-stack experience is essential.

Our compensation range for this role is $170,000 to $225,000, determined by experience, education, and skills. This role also includes a competitive equity package.

January is dedicated to closing the wage gap and offers transparent and equitable compensation packages to all team members.

We are currently hiring for this position in our New York office.