Fraud Analyst

About Airtm:
Airtm exists because money in Latin America is broken. It constantly loses its value making it difficult for people to preserve their wealth and to participate in the global economy.
Our mission is to free Latin America´s money by giving everyone in the region a globally connected dollar account. With Airtm anyone can save, spend, send and receive dollars as if they were in the United States, More than two million have already signed up for financial freedom. With your help building and operating our Controllership and Financial Operations functions we will be able to give financial freedom to another 98 million.

About the Role:
The fraud team participates in several projects and helps build out the Financial Crime Compliance function at Airtm. The analyst conducts investigations of potentially fraudulent activity.
The Financial Crime Compliance team is a second line function that works to mitigate risks related to financial crimes and criminal actors. The team partners with the business teams to ensure that the controls that Airtm has in place are sufficient to mitigate the financial crime risk the customer base and product offerings pose.

What you’ll be responsible for:
-Applies defined procedures to independently investigate, analyze, and resolve queued fraud and financial risk issues, understanding the Fraud domain, its use cases, and supporting data.
-Communicates with customers to validate information, determining impact on customers, operations, financial results and future business growth when setting or revising risk management policies.
-Constant analysis and research with multiple tools in order to optimize the various risk mitigation methods and mechanisms.
-Innovate by creating hypothesis and running experiments to prove their value while introducing new capabilities (internal & external).

Experience, skills & stack required:
-Knowledge of fraud behaviors, financial risk, chargeback risk, and payment methods disputes to understand potential Merchant risk behaviour.
-Experience in risk mitigation within the payments industry (3-5 years preferred) with the ability to identify the behaviors and signs of risky financial transactions or accounts.
Fluency in English ( also Spanish is desirable)
-Ability to make independent and sound decisions and think on your feet in a dynamic environment.
-Data entry skills.
-SQL skills preferred.
-Office/Google suit skills.
-Fluency in English ( also Spanish is desirable)