Accounts Receivable Analyst

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva is seeking a detail-oriented A/R Analyst to join our Accounts Receivable team based in the Columbus, OH area. As a part of this position, you will be required to work closely with customers to resolve any questions, concerns, or disputes to ensure timely payment of invoices. This role requires the willingness to work cross-functionally with all departments including Sales, Services, and Revenue. A successful candidate must have the ability to operate effectively in a fast-moving environment and view customer success as the number one priority.

What You’ll Do

• Manage B2B customer portfolio and reduce delinquent accounts for global customers
• Responsible for responding to external customer and internal customer inquiries regarding invoices, payments, discrepancies, and contract clarification requests electronically and/or by phone if necessary
• Invoice creation and delivery
• Work closely across the finance team to help improve overall processes, driving efficiency and improvement/monitoring of internal controls for tasks within billings and collections

Requirements

• 3+ years of A/R and portfolio management experience
• 2+ years of B2B-specific collections experience
• Strong communication, written, and interpersonal skills
• Self-starter that can analyze and resolve situations independently
• Demonstrates ability and willingness to meet business-critical cash goals and close deadlines

Nice to Have

• Experience with Microsoft Excel
• Experience working with NetSuite and salesforce.com
• Software or SaaS collections experience

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $50,000 - $70,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.