HR Manager (Head of)

Paydock is a dynamic fintech scaleup, dedicated to delivering industry leading orchestration solutions to financial institutions, major household brand retailers and non-profit organizations worldwide. Our teams are located internationally, with a global presence spanning 11 countries. We embody a culture of collaboration, innovation and high-performance, relentlessly pushing the boundaries of fintech innovation to make a meaningful impact on a global scale.

About the role

We are looking for a passionate HR Manager (Head of) to take a new, high-impact role in Paydock. As an HR all-rounder, this role has a clear objective: to build an environment that attracts top talent and empowers them to deliver their best work. With ambitious global expansion plans, Paydock is charging our new HR Manager with setting the workforce and talent strategies that will future-proof the business and set up our people for long-term success. This is a unique opportunity to lead a small team that has made great strides in establishing a robust HR function. We are proud of the progress they've achieved, and you will take a pivotal role in leading and levelling up the team. Leveraging your expertise within high-growth and dynamic startup/scaleup settings, the HR Manager will craft a world-class employee value proposition to attract and retain top talent, cultivating a high-performance culture and an environment where our people can be rewarded while being successful in the company.

As a valued member of the team, you'll report directly to the Chief Performance Officer.

How you will make an impact:

• Oversee the planning, development, and implementation of effective strategies for the workforce.
• Increase overall employee satisfaction scores in our employee engagement surveys.
• Achieve an acceptable percentage of the employee retention rate by the end of each fiscal year.
• Develop and execute talent acquisition, retention, and development strategies.
• Collaborate with department heads to identify and fulfil hiring needs as required.
• Implement comprehensive learning programs to enhance employee skills.
• Lead the development and execution of performance management processes and evaluations.
• Oversee payroll processing activities to ensure accuracy and timeliness.
• Manage the budget for tools and resources required for effective workforce management.
• Work closely with the finance team to align workforce strategies with financial goals and constraints.

What makes you unique for the role:

• We're looking for someone experienced in building teams, ready to guide us through our next phase of growth.
• Improve our people processes and play a vital role in guiding our company forward.
• If you're passionate about enhancing both individual and company performance, you're the one we're looking for.
• Good understanding of HR best practices, talent management, and employee engagement (experience across different jurisdictions is a plus).
• Strong communication and interpersonal abilities.
• Ability to work effectively with senior leadership and teams across different departments.
• Drive People-related initiatives that positively impact company performance.

What is it like to work at Paydock?

At the heart of our success is our people-driven ethos, and we take pride in putting our employees first. We offer a wide range of exciting incentives that are designed to enhance your work-life balance, including flexible working arrangements, an attractive annual leave package, and various well-being initiatives. But that's not all - we also care about your financial future, which is why we offer competitive pension contributions and other insurance benefits.

We believe that investing in our employees' well-being is the key to driving long-term success and growth.

If you're looking for a dynamic and rewarding work environment that values your personal and professional growth, then look no further. If you want to join the Paydock family - then we’d love to hear from you, regardless of whether you fit the job description exactly or not. If in doubt, drop us an email; we’d be more than happy to give you some advice on your application.

Paydock is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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