Chief of Staff

About Syrup

🌍 In a world with deep supply chain disruptions, true omni-channel networks, and sustainability-minded consumers, there is a need for next-generation inventory systems.

🍯 That’s why we are building Syrup, an AI-powered predictive software platform for inventory decisions in commerce. By leveraging more data in real-time, we empower merchandising and planning teams with allocation, ordering, and inventory management recommendations.

🚀 Our mission is for commerce to no longer be a wasteful industry, as our intelligent platform empowers inventory excellence at every step in the value chain.

👔 We're VC-backed by Google's AI fund (Gradient Ventures), as well as former executives from Adidas, Zalando, ASOS, Reebok, Bonobos, Salesforce, ThredUp, and Stripe. We're working with fast-growing brands such as Faherty, Reformation, and Desigual.

About The Role

We are looking for a Chief of Staff to the CEO and COO. You will be the right-hand person and a force multiplier for the CEO and COO of Syrup. The Chief of Staff will have an impact on the efficiency and productivity of the company, streamlining business initiatives, driving program management and communicating cross-functional objectives.

Key responsibilities will include maintaining the operational rhythm of the business, managing strategic initiatives, guiding effective change management, and developing communications that align company narratives. This is a tremendous opportunity to develop into a future leader, equipped with the learnings and experience to have an enormous impact after this role.

You Will

• Develop and execute an annual & quarterly planning process that enables the company to achieve their ambitious financial goals

• Maintain the operating cadence of the business by improving Syrup’s operating system (SOS), including leadership meetings, OKRs, and metrics

• Lead special projects and initiatives, examples could include: new product discovery, iteration on our pricing model, evaluating TAM expansion opportunities

• Serve as an advisor and thought partner to the CEO, building trust within the executive leadership team

• Build systems and processes to maximize the effectiveness of the executive team

You Have

• 6+ years of experience in business operations/finance at a startup or management consulting

• Strong execution and experience managing multiple workstreams with precise attention to detail

• Highly analytical and metrics-focused -- you can execute on complex analyses, define KPIs, size opportunity areas, and measure and report on performance across the business

• Experience thinking across multiple dimensions of a business (sales, product, marketing etc.) and work cross-functionally to deliver results

• The ability to flex between analytical, strategic and operational aspects of the job

• You are resourceful and happy to roll up your sleeves to get any job done

• Excellent verbal and written communications skills with focus on crisp, concise and effective communication

• General understanding of the market and competitive landscape

• The ability to proactively identify gaps in the business, and propose / drive thoughtful and inclusive solutions

• Strong collaboration experience and ability to find win/win situations

What We Offer

Fun, friendly, respectful, collaborative, diverse, driven, mission-oriented – that’s Syrup! We're a group of driven people who want to make a difference in the world by building game-changing software. We care deeply about people, planet and product. Concretely, we offer:

• Remote Flex: We’re a remote first team across Europe and North America. For our colleagues in New York, you can come into our office in SoHo as often as you like.

• Equity Compensation: We offer generous equity compensation for all our early employees.

• Health, dental, vision: We offer generous health, vision, and dental benefits to our employees.

• Generous PTO: Take all the time you need, whenever you need it.

• Syrup summits: We bring the whole global team together every quarter for our Syrup summits. Previous locations: Barcelona, Tuscany, Madrid, Los Angeles, Warsaw, Boston, New York.

We offer competitive base pay with the NYC salary range of $150k - $180k, and a similarly competitive range in other locations. Salary is commensurate with experience, generous early-stage equity package, and benefits including medical/dental/vision.