Senior Technical Writer

SuperTokens builds open-source user authentication and is being used by 1000+ developers across the globe, including at some of the world's largest companies.
We're growing 30-40% MoM on adoption metrics and are in the early stages of monetization. This is the perfect time to join and get some equity in our company.

Why should you join us?

• Our market is large, any webapp that requires auth.
• Work on open source, and getting paid for it!
• We are backed by Y Combinator and have access to some of the best and smartest founders in the world.
• You can work remotely with flexible work hours and leave policy.
• Our product is interesting in that it’s not another mobile or web app. It will form a core infrastructure layer for our users. As a devtool company, our users are other developers and hence you can empathize with our user base.
• We are solving a big pain point for most developers.
• Get to learn about the most critical aspects of web app security.
• Your work will directly affect our user’s experience, and is one of the most important parts of our product.

In terms of funding: We’ve closed a seed round and a pre series A round from a top tier US VC firm that specialises in devtools and were over subscribed.

In terms of user growth: We’ve seen 25-30% MoM growth over the last couple of months and have companies across the board using SuperTokens in production. We’ve had apps with 300k+ MAUs migrate from Auth0, Firebase and Cognito to SuperTokens. We have a significant amount of high-intent organic inbound from mid-market / large companies.

Primary responsibilities:

• Design, develop, edit, and produce accurate and effective technical documentation for SuperToken products.
• Write, publish, and maintain technical content - such as blogs, tutorials, demo apps and documentation.
• Work closely with Engineering and other members to ensure quality and accuracy of content.
• Analyze customer feedback before and after producing the documentation, and enhance quality of the content accordingly.
• Contribute to the internal initiative to enhance documentation standards, content architecture, website presentation, and processes.

Requirement:

• 6 years of relevant experience in writing technical documentation. Ideally, developer-facing docs that describe how to use an SDK or an API..
• Bachelor's degree in Computer Science, Technical and/or Professional Writing, or a related degree (desirable but not mandatory)
• Knowledge or experience of Identity and Access Management products and technology would be an advantage.
• Strong ability to understand practical applicability of security products in the real world and produce use case-based content.
• Experience using Madcap Flare or similar authoring tool.
• Knowledge of Git or Github experience.
• Proven record of writing accurate, clear, and concise documentation for global audience.
  • Experience in any of the following is an added plus: API-based Developer. documentation, end-user documentation, localization, development of web sites, working knowledge of html/css/javascripts.