Principal Product Manager - Commission

About Assurance
Assurance IQ is a technology company headquartered in Seattle. We were acquired by Prudential (NYSE: PRU) to further the joint mission of improving financial wellness across the world.

At Assurance, we simplify the complex world of insurance and financial services into straightforward, valuable solutions to improve people's lives. We start by asking customers a few questions, so our system can learn about their needs; from there, our ground-breaking, proprietary platform takes over and analyzes the thousands of data points that make customers unique to create custom-tailored plans for each customer. Our platform serves as the intersection between customer and seller, technology, and the human touch.

At Assurance, we are innovative, persevering, humble, collaborative, and authentic, and we're working together to improve the lives of millions!

Agents are a core part of Assurance’s strategy to connect shoppers with financial products that improve their lives. They are the human side of Assurance that use our technology platform to maximize our impact with consumers. We are looking for a Principal Product Manager to lead our Agent Motivation space, focusing on designing and implementing comprehensive commission systems and incentive programs for our insurance agents. This role is pivotal in aligning incentives with customer interests and company success, ensuring that Assurance remains the premier platform for agents to do what's best for insurance shoppers.

Key Responsibilities:

• Develop and refine the strategy for agent motivation that inspires excellent customer experiences and supports our overall business strategy.
• Foster collaboration with agency sales leadership, aligning with them around a shared vision for agent motivation and customer satisfaction.
• Work closely with cross-functional teams to design, implement, and optimize technology solutions that align agent incentives with customer satisfaction and company objectives.
• Utilize behavioral economics principles to influence agent behavior positively, encouraging practices that benefit insurance shoppers and enhance overall service quality.
• Simplify complex systems into user-friendly experiences, ensuring that our technology is accessible and effective for all agents.
• Conduct rigorous analytical evaluations to understand the impact of incentive programs on agent performance and customer experience.
• Continually assess and iterate on the motivation strategy to adapt to changing market conditions and business needs.

Qualifications:

• At least 7 - 10 years' experience in product management, building delightful and scalable products for end users
• Bachelor's degree in STEM, Economics, Psychology, or a related field preferred.
• Systems thinker with a holistic approach to problem-solving and innovation.
• Excellent communication and interpersonal skills, capable of engaging and influencing stakeholders at all levels.
• Proven experience in product leadership.
• Strong analytical skills, with the ability to translate data into actionable insights.
• Strong UX design sensibilities, with a track record of simplifying complex concepts into elegant, user-friendly experiences.
• Demonstrated ability to lead and align cross-functional teams around a common vision and goals.

Choose Assurance Because:
· Competitive base salary plus bonus structure
· Comprehensive benefits which include, medical, dental, vision, 401K and more
· Unlimited paid vacation, sick leave, plus paid holidays
· Growth opportunities to rapidly advance your career