Health Coach - Chennai Location

Work from Office: Chennai.

Languages Preferred : Kannada, English, Hindi, Tamil, Telugu

Responsibilities:

● Ensure the day to day operations meet our highest quality standards in the provision of effective and efficient service delivery

● Conduct nutrition counseling for patients for Diabetes management

● Follow-up on patients to make them adhere to the program consistently throughout the program duration.

● The candidate should have good rapport with the clients to communicate and educate them about the importance of the program

● The candidate should give 100 percent nutrition support to all assigned patients through calls and messages throughout the program duration.

● Motivate, coach and provide exceptional service and support to your members to achieve their health goals

● Detailed daily management of assigned members to ensure full compliance with the Twin Service

● Daily assessment of member health data to ensure accuracy and completeness

● Strict adherence to Standard Operating Procedures for member management, escalations and friction

● Collaborate closely with Coaching Team, Physician Team, and Operations Team to drive a seamless experience for the member.

Your Qualifications and Attributes:

● Bachelor’s Degree in Nutrition, or Health Science is a must. Master’s degree a plus in food and Dietary Nutrition.

● Added advantage if completed health coach training and education program approved by the National Board for Health and Wellness Coaches (NBHWC)/ACE Health coach Certification

● +5 year experience in Health/Nutrition counseling

● The candidate should efficiently converse in English, Hindi and the local language i.e., Kannada

● Knowledge in chronic disease, preferably Type 2 Diabetes

● Passionate about health and wellness and determined to achieve business results with a positive, optimistic attitude that inspires your clients and fellow team member.

● Friendly, enthusiastic, attentive listener with excellent interpersonal and communication skills and the ability to build trusting relationships

● High empathy, motivator and the ability to cultivate trusted relationships through times of change.

● A deep understanding of Emotional Intelligence, positive psychology, behavior change, and motivation.

● Tech savvy and well versed in virtual care model

● Highly self-motivated and results focused with proven ability to achieve client service excellence

● Ability to learn and apply product knowledge and coaching skills

● Organized and detail-oriented with current computer technology skills

● Ability to lead by example with the Twin Culture of high throughput, passion, talent and trust.