QA Manager - CDMS

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva Systems is looking for a QA Manager who likes to contribute to the day-to-day delivery of a mission-critical SaaS offering. This is a hands-on position for delivering a quality SaaS product and customer success.

What You'll Do

• Manage a CDMS QA Team, guide them to test, review test cases for new features and regression test cases, including UI and API suites, automation coverage, and deliver with quality and on time to deployment
• Manage and grow a team of QA engineers, enhancing their CDMS knowledge and drive full-stack testing in the team
• Provide technical guidance to the team for better quality, test coverage, and automation coverage
• Guide, and implement within the scrum team various processes and procedures that enhance productivity
• Work with the scrum team and all other product stakeholders to ensure features are released on time with quality to the Release Engineering team
• Collaborate with development managers on feature sprint planning and provide metrics on testing progress
• Be responsible for identifying risks and working with the appropriate product development owners to ensure critical and high-risk items are prevented prior to release
• Be a trusted partner for senior management to determine the best solutions, help drive alignment, and implement decisions throughout your team
• Recruit, challenge, and reward high-performance individuals that deliver 10x the impact of average engineers
• Generate and provide quality metrics for your area/application

Requirements

• Qualified candidates must be knowledgeable about computer applications/systems/tools commonly used for tracking QA aspects of a SaaS offering, e.g.: TestRail, Jira, and Confluence. Have some knowledge of Java or Python, Rest API, and SQL
• 5+ years experience managing functional and automation engineers. Team size of 6-12 QA engineers and working with product cross-functional teams in a leadership role using agile/iterative development methods
• Proven hands-on QA manager experience, well-versed in Java applications and database testing
• Possess an excellent end-to-end understanding of QA processes, organization, and techniques to drive quality into the product
• Ability to anticipate organizational and technical issues and the ability to provide detailed projections and post-mortems
• Ability to generate precise and concise functional testing metrics and measures of quality
• Ability to project, track, assess, and report on adherence to these metrics
• 5+ years experience Qualified candidates should have completed a 4-year college degree. Preferred having educational backgrounds in Management Information Systems (MIS), Computer Information Systems (CIS), Computer Science (CS), or Mathematics
• This role has a preference for candidates based in California

Nice to Have

• Life sciences domain knowledge, especially the regulatory area
• Advanced knowledge and experience with Atlassian products like Jira
• Some Java, Python, Rest API, and SQL knowledge
• Manage an applications development QA team
• Infrastructure knowledge especially in AWS
• Experience in a SaaS environment that has an agile development process is a huge plus

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $90,000 - $200,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.