UX Analyst

Position Overview:

We are looking for an experienced UX Analyst and Researcher to drive user-centered insights across our product portfolio. With a strong foundation in research methodologies and a knack for translating findings into actionable insights, the ideal candidate will help shape exceptional user experiences. This role requires an individual who can work independently, engage with cross-functional teams, and bring forward user behavior insights that align with business goals.

Key Responsibilities:

1. Conduct and oversee user research, employing methods like usability testing, user interviews, surveys, and data analysis.
2. Collaborate closely with product managers, designers, and developers to understand business and user requirements and incorporate findings into the design process.
3. Design and execute comprehensive research plans that align with business objectives and address key user needs.
4. Synthesize data into clear insights and actionable recommendations, presenting findings to stakeholders in an understandable format.
5. Develop UX deliverables such as personas, journey maps, and storyboards to articulate research insights.
6. Introduce and utilize UX tools to facilitate usability testing and streamline research documentation.
7. Continuously stay updated on UX trends and emerging tools and methods to enhance research practices.

Must-Have Skills:

1. Research Methodologies: Proficiency in usability testing, surveys, and other UX research methods.
2. Analytical Skills: Ability to analyze and synthesize user data into clear insights.
3. Tools: Knowledge of design and prototyping tools (e.g., Figma, Sketch, Adobe XD).
4. UX Documentation: Experience creating personas, journey maps, and research reports.
5. Communication: Strong written and verbal skills to present findings effectively to varied stakeholders.
6. Collaboration: Ability to work in a cross-functional team environment.

Good-to-Have Skills:

1. Familiarity with design systems and UI/UX design processes.
2. Worked on SaaS or AI-related products, with a strong understanding of the unique UX challenges in these domains.
3. Experience in creating UX metrics and scorecard systems to quantify usability.

Qualifications:

1. Bachelor’s degree in a relevant field.
2. 3-4 years of experience in UX research and analysis.
3. Strong portfolio demonstrating research methodologies and outcomes that positively impacted design decisions.

*About Pickcel *

Pickcel embraces a clan culture where all our employees function as peers and are free to share new ideas. We like to support our employees with professional upskilling. We are an equal opportunity firm, and our workplace has incredible diversity as our employees come from all four corners of the Indian subcontinent and even offshore. Working from our office at HSR, Bengaluru— a swinging hotspot of start-ups and the corporate crowd— you can expect to join a cohort of young, motivated, and high-spirited professionals.